Client Manager, Higher Ed
About The Position
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities. With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. Want to work with highly motivated individuals that come together to form high performance teams? Come join WWT today! We are looking for a Client Manager to join our SLED team in the Midwest. Why should you join the SLED team? As a Client Manager you will be focused on higher education accounts across the states of Kansas, Illinois, and Indiana. The foundation for success in this role and territory will include tapping into your entrepreneurial attitude, innovative thinking, and sales execution skills on mission aligned customer strategies. Want to learn more about our SLED team? Check us out on our platform: https://www.wwt.com/state-and-local-government What will you be doing? We are seeking a driven Client Manager to lead growth and customer success across higher education accounts in the Midwest. This role partners closely with Sales, Engineering, Marketing, Operations, and Services to execute a strategic business plan that delivers measurable outcomes for our clients. The ideal candidate brings strong regional SLED relationships and a consultative selling approach, enabling them to position market-relevant technology solutions such as Infrastructure Modernization, Multi-Cloud Architecture, Cybersecurity, and Digital Transformation. This position requires up to 50% travel.
Requirements
- Proven track record of sales success and established relationships within the Midwest higher education accounts.
- Minimum of 5 years of account management experience, including at least 3 years selling technology solutions within the Midwest SLED market.
- Strong understanding of infrastructure modernization, multi-cloud architecture, cybersecurity, and digital transformation solutions within the SLED vertical.
- Forward-thinking, consultative sales professional with demonstrated ability to align technology solutions to mission-driven customer outcomes.
- Excellent analytical, problem-solving, organizational, communication, presentation, collaboration, and leadership skills.
- Bachelor’s degree or equivalent relevant industry experience preferred.
- Ability to maintain a flexible schedule and travel up to 25% as required.
Nice To Haves
- Familiarity with leading technology platforms and vendors such as Cisco, Palo Alto Networks, NetApp, Pure, Google, Dell, and similar OEMs is highly preferred.
- Preferred residency in the Kansas, Missouri, Illinois, or Indiana.
Responsibilities
- Build brand awareness and market momentum by developing a high-quality sales pipeline and positioning WWT’s innovative technology solution as transformational for customers.
- Own and grow strategic Higher Education accounts by driving targeted programs and initiatives aligned to customer priorities and WWT’s go-to-market strategy.
- Achieve revenue targets through disciplined sales execution, accurate forecasting, and effective deal qualification, pricing, and financial modeling.
- Lead strategic account planning, execution, and competitive positioning to align current opportunities with long-term customer objectives.
- Collaborate with internal teams to design and deliver business and technology solutions that expand customer value while driving profitability.
- Engage WWT subject matter experts to build integrated, customer-focused solutions addressing complex technical and business challenges.
- Lead and coordinate formal RFP response strategies, including proposal development, contract review, negotiation, and internal alignment.
- Develop and present account-specific solutions and services through compelling proposals and executive-level presentations tailored to customer challenges.
- Build and maintain strong relationships with key OEM and partner ecosystems to enhance solution offerings and competitive differentiation.
Benefits
- Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
