Client Integration Analyst (open to a recent grad)
About The Position
Job Summary: Provides Clients and Front Office optimal experience through effective onboarding and communication Responsible for coordinating onboarding requests only for OTC/Derivatives cases and ensuring they are fulfilled specifically Mizuho’s KYC, Regulatory, Credit, and Legal processes in a timely and accurate manner Major Responsibilities: Assist with implementation of a client centric approach that focuses on delivering optimal onboarding experience for The Client by ensuring all onboarding requirements are met in a timely manner Proactively manage queue of onboarding OTC/derivatives requests through reporting and directly interfacing with Front Office Execute routines to collect and implement feedback from clients and front office to ensure continuous improvement and voice of the customer is being applied to process Work with Front Office to fulfill onboarding requests with all pertinent, available KYC, Tax, Regulatory, Legal, and Credit information Evaluate onboarding requests ahead of time to understand complexities to determine what areas will require most support Coordinate / align KYC, Regulatory, Credit, Legal resources to requests and proactively escalating capacity issues that may exists to fulfillment Partner and advise with CSG, Legal, and Credit as they execute their respective processes, applying KYC, Regulatory, Credit, Legal expertise as appropriate Identify potential skills gaps to inform training and procedural documentation Evaluate new types of product Mizuho creates for its customers and implication in the onboarding process Understand policy changes socialized by Compliance and implications to the onboarding process Manage end to end Onboarding coordination for OTC Derivatives and Equities Derivatives business, Securities and Bank onboardings for Corporate clients Produce Metrics and support documentation Assist in any Audit requests and questions or fixing any regulatory breaks as directed by Head of Client Integration
Requirements
- Bachelor's degree or equivalent
- Strong attention to detail and analytical skills
- Excellent communication skills and experience working with Front Office and clients
- Appropriate and confidential handling of client data
Nice To Haves
- Any prior exposure to/experience with banking & securities products including KYC, Regulatory, Legal, and/or Credit skills is a plus but not required
Responsibilities
- Assist with implementation of a client centric approach that focuses on delivering optimal onboarding experience for The Client by ensuring all onboarding requirements are met in a timely manner
- Proactively manage queue of onboarding OTC/derivatives requests through reporting and directly interfacing with Front Office
- Execute routines to collect and implement feedback from clients and front office to ensure continuous improvement and voice of the customer is being applied to process
- Work with Front Office to fulfill onboarding requests with all pertinent, available KYC, Tax, Regulatory, Legal, and Credit information
- Evaluate onboarding requests ahead of time to understand complexities to determine what areas will require most support
- Coordinate / align KYC, Regulatory, Credit, Legal resources to requests and proactively escalating capacity issues that may exists to fulfillment
- Partner and advise with CSG, Legal, and Credit as they execute their respective processes, applying KYC, Regulatory, Credit, Legal expertise as appropriate
- Identify potential skills gaps to inform training and procedural documentation
- Evaluate new types of product Mizuho creates for its customers and implication in the onboarding process
- Understand policy changes socialized by Compliance and implications to the onboarding process
- Manage end to end Onboarding coordination for OTC Derivatives and Equities Derivatives business, Securities and Bank onboardings for Corporate clients
- Produce Metrics and support documentation
- Assist in any Audit requests and questions or fixing any regulatory breaks as directed by Head of Client Integration
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
