Client Insurance Benefits Coordinator

Revive Ministries, Inc•Nicholasville, KY

1d•Onsite

About The Position

The Client Benefits Coordinator will prescreen clients for eligibility in the Medicaid program. The Client Insurance Benefits Coordinator will provide positive client experiences through responsive feedback and customer service and assist clients with benefit application to completion.

Requirements

High School Education/ GED required
Knowledge of Medicaid eligibility, procedures, and regulations per state of Kentucky
Experience working with diverse, multi-cultural and low-income populations
Excellent communication, critical thinking, and problem-solving skills
Must have organizational and time management skills.
Excellent written, oral, and interpersonal communication skills demonstrating clarity and on-target messaging for a variety of audiences.
Demonstrated ability to work in a fast-paced environment with multi-faceted demands and deadlines.
Attention to detail, yet flexible with an adaptable personal style.
Ability to work with minimal supervision using independent judgment for decision making, as well as work cooperatively with other staff, volunteers, donors, and clients.
Valid driver's license with driving record that meets company insurance requirements.
Minimum of 40 hours per week
Must be able to work well with other staff and clients
Must be able to travel independently to local Medicaid/SNAP offices

Responsibilities

Prescreen individuals for Medicaid eligibility for all Revive Ministries facilities
Educate clients and assist with Medicaid re-determinations when requested
Assist clients with updating their insurance plans when they have a life changing event
Assist with Intake insurance applications and provide any necessary follow up
Complete application assistance and support at partner sites
Follow up with all clients who have been screened and have submitted applications
Advocate for client benefit eligibility, and initiate a process for maintaining quality programming
Training and back up for the SNAP Benefit Coordinator when necessary, keeping abreast of all processes.
Process all SNAP Claims and Appeals
Perform regular Audits of SNAP transactions.
Always maintain confidentiality and program fidelity
Maintain up-to-date, accurate reports and other data as required
Get the Client files/file room reorganized
Attend training sessions as provided
Attend and participate in all agency and department staff meetings
Participate in all other duties and activities as requested or assigned
All other duties as assigned