Client Experience & Showroom Manager

AOI CorporationOmaha, NE
2d

About The Position

Client Experience & Showroom Manager | Aksarben Village AOI is opening a new satellite showroom in the heart of Omaha’s design community in Aksarben Village and we’re looking for the person who will bring it to life. This role is for someone who knows the industry, understands how relationships are built, and thrives in environments where presence, polish, and judgment matter. As our Client Experience & Showroom Manager, you’ll serve as the first impression of AOI — hosting clients, collaborators, and industry partners in a space designed to inspire conversation and connection. This is not a reception role. This is not a pure hospitality role. This is a client-facing, relationship-driven position with room to grow. Why AOI At AOI, client experience isn’t a buzzword it’s how business gets done. Every interaction is an opportunity to strengthen trust, demonstrate value, and create momentum. If you’re energized by thoughtful hosting, meaningful relationships, and the chance to help shape a growing role, we’d love to meet you. In Short This isn’t a traditional showroom or hospitality role — it’s an opportunity to create elevated client experiences, build meaningful industry relationships, and help shape a new, highly visible space within AOI. Apply today and start building your future with AOI! AOI is an equal opportunity employer that celebrates diversity and fosters an inclusive, people-first workplace.

Requirements

  • You’ve worked in or alongside the A/E/C, contract furniture, or design industry.
  • You’re comfortable engaging architects, designers, and decision-makers.
  • You notice details others miss and take pride in getting them right.
  • You balance warmth with professionalism.
  • You’re excited by the idea of building something not just maintaining it.

Nice To Haves

  • You’re proactive by nature and comfortable anticipating needs.
  • Comfort owning a space and making real-time decisions independently, without constant oversight.
  • The ability to engage decision-makers with polish, confidence, and authenticity.
  • Strong attention to detail paired with strategic thinking.
  • Takes pride in creating experiences where no detail is overlooked.
  • An understanding of how thoughtful experiences support business development.
  • Flexibility to support evening events and occasional weekends.

Responsibilities

  • Own the experience of AOI’s Aksarben showroom, ensuring it’s always welcoming, intentional, and client-ready.
  • Operate with strong judgment and discretion in a highly visible, client-facing environment.
  • Host clients and industry partners with confidence and professionalism.
  • Build familiarity and rapport within the local design and A/E/C community.
  • Support Business Development by facilitating warm introductions and identifying opportunity.
  • Plan and execute events that reflect AOI’s standard of excellence.
  • Collaborate with Marketing to ensure the showroom aligns with brand and strategy.
  • Help shape how this role and the showroom evolve over time.

Benefits

  • Competitive pay
  • Comprehensive health, dental and vision
  • 401k with company match
  • Paid vacation, sick pay and holidays
  • Training through AOI and MillerKnoll

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

101-250 employees

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