Client Experience Manager
Traveling with Mchaila•Atlanta, GA
6h•Remote
About The Position
We're seeking a proactive Client Experience Manager to oversee client interactions, coordinate service details, and ensure a seamless, high-quality experience from start to finish. This fully remote role is ideal for someone who enjoys managing processes, supporting clients, and keeping everything running smoothly behind the scenes. This is perfect for individuals who work independently with resources and tools along with individuals who are self motivated
Requirements
- Strong communication, organization, and problem-solving skills
- Detail-oriented, reliable, and tech-comfortable
- Must be a citizen of the US, UK, Australia, Mexico, Spain, and LATAM
- Ability to work independently in a remote environment while using the resources and tools provided
Nice To Haves
- Customer service or client management experience (preferred, not required)
Responsibilities
- Manage ongoing client communications and service workflows
- Ensure timely follow-ups, confirmations, and updates
- Coordinate scheduling, documentation, and client requests
- Identify and resolve issues to maintain a positive experience
- Maintain accurate records and support process improvements
Benefits
- 100% remote flexibility
- Training and ongoing support provided
- Opportunity for long-term growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
