Client Experience and Analytics Advisor

LucyRx•Bethesda, OH

7d•$110,000 - $130,000

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Requirements

BS/BA degree or higher
6+ years of PBM experience
6+ years of pharmacy network experience, analytics experience, or a combination of both
3+ years of Microsoft Excel, Access, SQL, etc.
Strong analytical and problem-solving skills
Excellent verbal and written communication skills, with the ability to convey technical or clinical concepts to non-technical audiences
Understanding of pharmacy benefit design, formulary management, and claims adjudication processes.
Ability to effectively present information and respond to questions from groups of managers, clients, and customers
Ability to work with complex data sets
Ability to understand business implications of decisions

Nice To Haves

Advanced Microsoft SQL (T-SQL) skillset a plus
PowerBI experience a plus
Above average in attention to detail
Well organized
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Able to work independently with minimal management oversight

Responsibilities

Prepare cost, trend, and utilization reports, dashboards, or presentations for key clients on a recurring and ad-hoc basis.
Collaborate with internal and external stakeholders to create best-in-class solutions that integrate technology, information, and business processes.
Work in collaboration with account teams and internal stakeholders to identify strategic recommendations regarding client utilization and performance trends.
Identify opportunities to enhance existing and/or develop new analytic processes.
Create analyses that drive overall strategy and demonstrate LucyRx value proposition to help the client make informed decisions.
Assists with all analytic needs, directly or in collaboration with other internal stakeholders to support recommendations being considered by the client to align with both the clients’ and LucyRx’s mutual goals
Combine highly analytical skills with client-facing communication.
Support account management in preparing strategic client presentations.
Create executive summaries and visual presentations to communicate findings to high-profile clients
Assist with onboarding new clients and ensuring smooth implementation of benefit designs, formularies, and system configurations