Client Executive

GallagherHouston, TX
1d

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. At Gallagher, we’re all about building relationships and delivering exceptional service. As a Client Executive, you’ll be at the heart of our mission to help clients protect what matters most. You’ll manage a portfolio of client accounts, ensuring they receive tailored insurance solutions and top-notch support. This role is perfect for someone who thrives on collaboration, problem-solving, and making a real impact.

Requirements

  • Bachelor's degree with 5+ years client service and/or claims management experience –OR– High School degree/GED with 10+ years client service and/or claims management experience.
  • Must hold appropriate licensing as required and be able to travel up to 25% of the time.
  • Proficiency necessary in Microsoft office applications and in using technology as a tool to maximize productivity and quality.
  • Previous experience in managing client relationships essential.
  • Must possess strong written and verbal communication skills.
  • Must be able to build collaborative and mutually meaningful relationships with internal and external clients
  • Able to facilitate and/or lead group meetings with internal and external clients
  • Effectively manage/balance multiple and sometimes competing priorities.
  • Needs to be comfortable analyzing and using data to make decisions, working in a self-directed manner, and to act as a role model for high performance and Gallagher's shared values.

Nice To Haves

  • Insurance knowledge.
  • Solid financial acumen

Responsibilities

  • Work closely with clients to understand their unique needs and provide solutions that align with their goals.
  • Grow and manage client accounts, offering advice on additional coverage options to help them stay protected.
  • Secure client loyalty and attract new business through referrals, by building strong relationships.
  • Deliver high-quality service, meet performance goals, and contribute to the success of the team.
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