Client Executive

GallagherBoca Raton, FL
12d

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview At Gallagher, we’re service-minded individuals coming together to shape a future defined by excellence. As a Client Executive, you’ll play a key role in managing and growing client relationships. You’ll be part of a team that values collaboration, innovation, and doing the right thing.

Requirements

  • Bachelor's degree with 5+ years client service and/or claims management experience –OR– High School degree/GED with 10+ years client service and/or claims management experience.
  • Must hold appropriate licensing as required and be able to travel up to 25% of the time.
  • Proficiency necessary in Microsoft office applications and in using technology as a tool to maximize productivity and quality.
  • Previous experience in managing client relationships essential.
  • Must possess strong written and verbal communication skills.
  • Must be able to build collaborative and mutually meaningful relationships with internal and external clients
  • Able to facilitate and/or lead group meetings with internal and external clients
  • Effectively manage/balance multiple and sometimes competing priorities
  • Needs to be comfortable analyzing and using data to make decisions and working in a self-directed manner
  • Act as a role model for high performance and Gallagher's shared values.
  • A proactive approach to solving problems and meeting deadlines.
  • The ability to explain complex information in simple terms.
  • A collaborative mindset and a passion for delivering excellent service.

Nice To Haves

  • Insurance knowledge.
  • Solid financial acumen
  • Experience managing client accounts and building lasting relationships

Responsibilities

  • Manage a group of client accounts, ensuring their needs are met with care and precision.
  • Build strong relationships with clients, acting as their trusted partner.
  • Help clients navigate their risks by offering tailored solutions and identifying opportunities to expand services and coverage.
  • Contribute to Gallagher's success and foster a culture of continuous improvement by delivering high quality service and driving revenue growth.

Benefits

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave
  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
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