Client Executive - Employee Health and Benefits

Marsh McLennan • Golden Valley, MN

26d • Hybrid

About The Position

Client Executive – Employee Health & Benefits Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 10,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Client Executive at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As a Client Executive on the Employee Health & Benefits team, you’ll work closely with MMA Producers and Client Directors or Advisors to provide assistance and technical expertise in the sale, placement and service of employee benefits. A Client Executive forms effective business relationships with clients through proactive client service, effective management of renewals, accurate and timely responses to inquiries, and ongoing problem resolution. This role combines account management, strategic planning, and collaboration with internal teams to meet client needs and drive business growth.

Requirements

• Bachelor’s degree or equivalent work experience required.
• 2+ years of client management responsibilities.
• Understanding of the key challenges in employee benefit plans and current health care trends.
• Ability to coordinate multiple projects while ensuring timely and accurate client deliverables, with effective problem solving and resolution skills.
• Anticipate and resolve issues promptly, escalating when necessary to keep projects on track.
• Serve as a primary point of contact between clients, carriers and MMA.
• Build and maintain strong, lasting relationships with clients by understanding their needs and ensuring satisfaction.
• Strong organizational, project planning and analytical skills.
• Excellent client relationship-building and presentation skills.
• Superior listening, verbal and written communication.
• Proficiency with Microsoft Office suite.
• State Life/Health insurance license required (can obtain after hire).

Nice To Haves

• 3+ years of industry experience

Responsibilities

• Provide assistance and technical expertise in the sale, placement and service of employee benefits.
• Forms effective business relationships with clients through proactive client service, effective management of renewals, accurate and timely responses to inquiries, and ongoing problem resolution.
• Account management
• Strategic planning
• Collaboration with internal teams to meet client needs and drive business growth.

Benefits

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities
• health and welfare benefits
• 401K savings and other retirement programs as well as employee assistance programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees