Client Executive 2 (Multi-client)

Sodexo•Mansfield, MA

About The Position

Sodexo's Healthcare Segment is seeking a Client Executive 2 (Multi-Client) to supporty our New England Healthcare team. The Client Executive is a trusted advisor central to the client partnership and key to delivering results that meet client needs. Has direct accountability for operational excellence ‐ achieved by delivering on our contractual obligations and our service commitments. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.

Requirements

Knowledge of latest trends and innovations in the contracted service industry to drive client value
Strong strategic leadership skills
Great client relationship skills
Strong communication skills and ability to interact from frontline to C-suite
Business development skills to identify and successfully target growth opportunities among existing clients
Financial and creative problem-solving acumen
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 7 years
Minimum Functional Experience – 7 years

Responsibilities

Navigates the client organization through effective communication, influencing and persuading at all levels.
Owns and drives the operational excellence commitment of Sodexo and client.
Delivers predictable top and bottom-line results at the site, relentless focus on driving efficiency, an edge in execution, and makes difficult decisions.
Drives innovation and creates a culture where change is embraced and operationalized.
Optimize relationships to enhance customer service and fiscal stability of the business relationship through use of the Clients for Life tools and resources. Effectively partners with internal stakeholders (e.g., regions, functions, Health Care Market, NORAM, and Group) to drive successful, cross‐functional outcomes.