Client Director

NielsenIQ•Chicago, IL

1d•$114,000 - $133,000•Hybrid

About The Position

Have you ever walked down an aisle in your local retailer and wondered why your favorite beverage or food product moved or why the signage changed? At NielsenIQ, we work with U.S. retailers and manufacturers to help them understand their consumers, and to optimize their business down every aisle. Every day brings a new challenge working in an extremely fast-paced, ever evolving, competitive retail landscape. As a Client Director, you will work face-to-face with key manufacturer clients to engrain robust NielsenIQ solutions. This is done by assisting your clients with navigating through complex business challenges with insightful and actionable NIQ recommendations with confidence. When you join NIQ, you're signing up for an experience that requires autonomy, flexibility, curiosity, and passion. This is a HYBRID position located in Chicago, IL with required onsite client visits 2-3 days per week. Candidates MUST be currently located in Chicago.

Requirements

Bachelor's Degree Required
6+ years' experience in related industries which include Consumer Packaged Goods, Retail, Consulting, or Analytics
Experience with syndicated data
Strong analytical aptitude, naturally curious, and a lifelong learner
Experience utilizing multiple and complex data sets problem-solving solving and proven project management skills
Experience in client service environment ad ability to develop, maintain and grow client relationships
Project management skills and ability to manage multiple priorities in complex situations
Skillfully communicate and work collaboratively with internal & external teams
Strong sense of autonomy, urgency, and accountability to delight clients
Highly Proficient in Microsoft Office software (Advanced Excel)

Nice To Haves

Retail or Manufacturing background a plus (CPG Experience)

Responsibilities

Establish NielsenIQ as an indispensable insights partner and thought leader for your clients
Build sustainable client relationships through delivering everyday value to enable our customer's success using our data, tools, and by providing insights on their business
Establish yourself and NIQ as a trusted advisor to your clients, helping them to achieve their business imperatives
Train and consult clients to conduct analytics using NielsenIQ tools and data sets, democratizing insights to drive business decisions
Independently complete analyses using NielsenIQ tools and data to develop insights that drive client outcomes
Identify potential revenue opportunities and risks with your assigned clients and lead internal teams to drive sales
Develop expertise and ability to advise clients on industry trends, participating in client discussions and presentations as applicable
Play an integral part in shaping our company's vision by elevating the Voice of the Customer
Be accountable for identifying opportunities to collaborate across NielsenIQ teams and drive the adoption of our NIQ assets with clients
Ability to work cross-functionally with internal stakeholders to identify and advise our clients on solutions for their business

Benefits

Flexible working environment
Comprehensive health insurance
Industry-leading parental leave
Life insurance
Education support
Flexible spending accounts and a Health Savings Account (including company contributions)
401(k) retirement plan including company matching contributions
Disability insurance
Tuition Reimbursement
Discretionary paid time off program and 11 paid holidays
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)