Client Director
About The Position
You will be responsible for renewals and upsells with a defined set of Nexthink largest existing accounts. You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support, and Professional Services, in supporting our most esteemed clients. What you get to do in this role: Provide strategic leadership to clients Be the relationship manager between customers and Nexthink Work with the greater Nexthink solution teams to develop a Nexthink solution based on the customer's strategic outcomes Manage all Executive relationships between Nexthink and assigned clients Oversee worldwide development of assigned accounts, including the development and deployment of worldwide resources Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level. Develop a clear roadmap and build capabilities across our clients and Nexthink teams to promote an outstanding customer experience. Achieve financial targets for the assigned clients, including Licenses, Renewals, and Professional Services.
Requirements
- 10+ years of experience selling enterprise technology in a fast-paced and competitive market
- 2+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management
- Previous sales experience in IT Service Management or IT Operations Management (within software or IT sales organizations)
- Driven – possesses a strong desire to be successful
- Disciplined – skilled in managing time and resources, sound approach to qualifying opportunities
- Intelligent – possesses the aptitude to learn quickly and establish credibility
Responsibilities
- Provide strategic leadership to clients
- Be the relationship manager between customers and Nexthink
- Work with the greater Nexthink solution teams to develop a Nexthink solution based on the customer's strategic outcomes
- Manage all Executive relationships between Nexthink and assigned clients
- Oversee worldwide development of assigned accounts, including the development and deployment of worldwide resources
- Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level.
- Develop a clear roadmap and build capabilities across our clients and Nexthink teams to promote an outstanding customer experience.
- Achieve financial targets for the assigned clients, including Licenses, Renewals, and Professional Services.
Benefits
- Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
- Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
- Free access to professional training platforms to explore your interests and enhance your skills.
- Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
- Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
- Bonuses for referring successful hires after three months of continuous employment.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
