Client Development Specialist - Key Accounts

Ropes & Gray•Boston, MA

5d•Hybrid

About The Position

The Client Development Specialist (CDS) will be an integral member of the Business Development Team. Working closely with the Director of Client Development (DCD) and the Client Development Manager (CDM), the CDS will be primarily focused on providing support for the firm’s client teams and other Business Development initiatives.

Requirements

An undergraduate degree is required.
A minimum of three years’ experience working in a law firm or corporate environment handling client accounts or teams.
Experience within financial services industry handling investor relations.
Familiarity with Word, PowerPoint, Excel, and scheduling in Outlook.
Excellent oral, written and interpersonal communication skills.
Strong project management skills.
Excellent attention to detail and proofreading skills.
Experience in conducting market research.
Must demonstrate the ability to maintain strict confidentiality of the firm’s internal and personnel affairs.
Ability to interact effectively with all levels of personnel, including firm leadership, management and support staff.
Ability to be a proactive self-starter, who understands the details within a much larger context and demonstrates good judgment.
Must be flexible in order to respond quickly and positively to shifting demands and opportunities; ability to work under tight deadlines and handle multiple, detailed tasks.
Ability to effectively manage multiple projects simultaneously.
Ability to identify and solve problems, work independently, and take initiative.
Must be team-oriented and collaborative.
Must be proficient in how to leverage all of the firm’s departmental resources, tools, and personnel needed to support the work of the department.
Must have the knowledge, background and confidence to think beyond what is asked and challenge (when appropriate) the next steps being proposed.
Must exhibit high energy, enthusiasm and positive attitude; articulate and confident.
Ability to work effectively in a culturally and educationally diverse environment.

Responsibilities

Provide dedicated support to DCD and CDM for assigned high potential client teams and target teams: coordinating team meeting logistics; conducting and maintaining competitive intelligence on clients, industries and competitors; developing and maintaining all client team tools, including relationship summaries, quarterly client team snapshots and financial relationship analysis, and year in review accomplishments.
As appropriate, independently provide strategic account management support for individually assigned client teams.
Assist on pitches and proposals, helping to draft related materials, client emails, scheduling pitch team prep and debrief meetings, and tracking follow up.
Assist with other client development or business development initiatives and projects as the need arises from inception through delivery.