Client Development Manager

Orrick Herrington & Sutcliffe LLP•Boston, MA

48d•$115,000 - $175,000

About The Position

Orrick currently has an excellent opportunity for a Client Development Manager. This US-based position can be based out of our Boston, Los Angeles, New York, Orange County, Portland, San Francisco, Seattle, Silicon Valley, Chicago, Charlotte, Miami, or our Washington DC offices. The Objective: We’re seeking a proactive team player to partner with senior Client Development leaders and firm partners to drive client relationship growth, with a focus on clients within the Energy & Infrastructure, Finance, Technology and Life Sciences sectors. You’ll work on expanding relationships with institutional clients by understanding their business and legal priorities, executing client growth plans, leading strategic events, delivering tailored thought leadership, fostering client listening, and supporting high-impact projects. You’ll work closely with: Business Development teams (Sector & Markets, Pitch & Pursuits, Events, Operations) Firm-wide teams (Innovation, Pricing, Market Intelligence, Communications, Talent) Why join us? Work with market-leading clients and top-tier partners Clear professional growth path Direct impact on firm revenue Collaborative and supportive team dynamic Ear of leadership

Requirements

7+ years’ experience in law firm, legal services, or professional services marketing
Proven client relationship and service experience focused on business growth
Skilled at working with and presenting to senior leaders
Strong track record in project management, client service, communications, and cross-team collaboration
Excellent analytical, organizational, and time management skills
Outstanding written (business and technical) and verbal communication abilities
Strategic thinker and problem solver with exceptional attention to detail
Demonstrated ability to manage multiple tasks, projects, and priorities in a fast-paced, deadline-driven environment—maintaining composure and professionalism
High sense of accountability and ownership of projects
Proactive, solutions-oriented approach to work and client service
Willingness to travel occasionally as needed
Solid understanding of business development processes, technology platforms, CRM, and emerging technologies for client retention and growth
Deep knowledge of key client account management best practices

Nice To Haves

JD or MBA preferred, but not required

Responsibilities

Client Team Support
Deepen market and client knowledge to support client teams and identify opportunities
Develop and execute client growth strategies
Infuse client insights into pitches and RFPs, collaborating across BD teams
Assist in the design and execution of high-touch client events
Monitor industry news and synthesize competitive intelligence for client teams
Deliver targeted thought leadership to clients
Research and design curated legal (CLE) and business training proposals
Conduct financial analysis to guide client development strategy
Proactively identify trends, new business opportunities, and measure ROI on client initiatives
Support the introduction of lateral partners to enhance client relationships
Support succession planning for client teams
Leverage client data to strengthen connections and facilitate strategic introductions
Organize and participate in regular client team meetings, including agenda creation and follow-up
Maintain client team materials (relationship summaries, client plans, financial analysis, value reports)
Build relationships with clients and serve as key contact where appropriate
Special Projects and Additional Value-Adds
Partner with senior Client Development leaders on client listening and service improvement
Develop client value-adds beyond traditional client work to help us differentiate
Help manage the firm’s CRM platform and other internal tools to maximize client impact
Leverage client knowledge and sector insights across other clients and business development teams to further drive impact of cross-practice opportunities

Benefits

We offer a full range of elective health benefits including medical, dental, vision and life; robust mental well-being programs; child, family, elder, and pet care benefits; short- and long-term disability and industry leading parental leave benefits, health savings account contributions (w/applicable medical plan), flexible spending accounts, and a 401K program.
This role will receive compensated time off through our Paid Time Off program, and paid holidays.

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