Client Delivery Executive

Unisys•Fort Worth, TX

About The Position

What success looks like in this role: •Establishes a good working relationship with the customer, acting as their primary point of contact. This will require periodic visits on site to visit and meet with the customer Leads large, complex and geographically expansive client implementations. • Establishes, leads and partners with the Service Delivery organization to meet schedules and resolve technical and operational problems. • Ensures the successful planning, implementation and execution of contracted services by: o Meeting cost, governance, performance, quality, innovation and value requirements, o Participating in contract and account governance, o Developing or co-developing annual review of service level agreements. • Effectively interprets complex business requirements and uses them to design and execute improved client solutions. • Proactively communicates industry and company insights and opportunities. • Establishes credibility with clients as a senior thought partner who can help solve their process, operational or technical needs. Provides operational and risk management strategies across accounts and ensures these are adapted and applied by service delivery teams. You will be successful in this role if you have: BA/BS degree and 8+ years’ relevant experience OR equivalent combination of education and experience Master’s degree preferred Willing and able to travel to client site when needed in Dallas, TX Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) plan, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We’re committed to supporting work-life balance and investing in your future success. At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually! #LI-AC1 This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here. Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com and follow us on LinkedIn. https://www.unisys.com/unisys-legal/recruiting Notice for U.S. Applicants: Unisys is an Equal Opportunity Employer – Minorities/ Females/ Veterans/ Individuals with Disabilities/ Sexual Orientation/ Gender Identity

Requirements

BA/BS degree and 8+ years’ relevant experience OR equivalent combination of education and experience
Willing and able to travel to client site when needed in Dallas, TX
This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Nice To Haves

Master’s degree preferred

Responsibilities

Establishes a good working relationship with the customer, acting as their primary point of contact.
Leads large, complex and geographically expansive client implementations.
Establishes, leads and partners with the Service Delivery organization to meet schedules and resolve technical and operational problems.
Ensures the successful planning, implementation and execution of contracted services by: o Meeting cost, governance, performance, quality, innovation and value requirements, o Participating in contract and account governance, o Developing or co-developing annual review of service level agreements.
Effectively interprets complex business requirements and uses them to design and execute improved client solutions.
Proactively communicates industry and company insights and opportunities.
Establishes credibility with clients as a senior thought partner who can help solve their process, operational or technical needs.
Provides operational and risk management strategies across accounts and ensures these are adapted and applied by service delivery teams.