Client Coordinator

DD & MH Provider of Oregon • Sandy, OR

14h

About The Position

Oregon Provider is seeking a highly organized and professional Client Coordinator to manage client referrals, coordinate meet and greets, and ensure seamless communication between case workers, employees, and leadership. This position plays a critical role in the onboarding experience for new clients and requires strong attention to detail, discretion, and the ability to thrive in a fast paced environment. If you are detail oriented, proactive, and comfortable managing multiple systems and schedules at once, this role may be a great fit. Referral Management Respond promptly to new referrals from case workers Review referral location and send appropriate DSP bios Track referrals in internal systems Maintain clear communication with leadership Meet and Greet Coordination Schedule meet and greets with case workers Add meetings to Google Calendar and employee schedules Prepare DSPs with clear expectations and professionalism standards Support structured conversations during meet and greets Client Onboarding Administration Set up new clients in internal systems Create and organize Google client files Add clients to TSheets and scheduling systems Register clients within ODDS contracts Maintain accurate documentation and tracking logs Assign tasks within internal management systems Daily Responsibilities Manage email communications Update and maintain the Client Tab Ensure documentation accuracy and confidentiality

Requirements

• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Ability to handle confidential information with discretion
• Proficiency in Google Suite including Docs, Sheets, and Calendar
• Experience with scheduling and administrative coordination
• Strong attention to detail and problem solving skills

Nice To Haves

• Familiarity with Oregon Office of Developmental Disabilities Services
• Experience working with individuals with developmental disabilities
• Ability to maintain professional boundaries
• Strong interpersonal and relationship building skills
• Comfortable in a fast paced environment requiring adaptability

Responsibilities

• Manage client referrals
• Coordinate meet and greets
• Ensure seamless communication between case workers, employees, and leadership
• Respond promptly to new referrals from case workers
• Review referral location and send appropriate DSP bios
• Track referrals in internal systems
• Maintain clear communication with leadership
• Schedule meet and greets with case workers
• Add meetings to Google Calendar and employee schedules
• Prepare DSPs with clear expectations and professionalism standards
• Support structured conversations during meet and greets
• Set up new clients in internal systems
• Create and organize Google client files
• Add clients to TSheets and scheduling systems
• Register clients within ODDS contracts
• Maintain accurate documentation and tracking logs
• Assign tasks within internal management systems
• Manage email communications
• Update and maintain the Client Tab
• Ensure documentation accuracy and confidentiality

Benefits

• Comprehensive medical coverage including vision, chiropractic, acupuncture, and prescription benefits
• Delta Dental insurance for full time employees
• 401K with up to 3.5 percent employer match after you 1st year anniversary
• Paid Time Off up to 40 hours annually starting after 90 days
• Paid travel time
• Ongoing mentorship and professional growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed