Client Coordinator

TEKsystems • Rockford, IL

5d • $15 - $15 • Remote

About The Position

We are seeking a detail-oriented Client Coordinator to join a growing team. In this role, you will work through CMS portals, process cases, and enter data into internal systems. You will review eligibility, manage documentation, and ensure accuracy in medical records. This position requires strong organizational skills, attention to detail, and the ability to deliver exceptional customer service while adhering to regulatory standards.

Requirements

• 2+ years in patient access or healthcare-related roles.
• Data entry experience preferred.
• Strong computer proficiency (Microsoft Word, Outlook, Excel; familiarity with Salesforce is a plus).
• Ability to multitask and adapt quickly to changes.
• Critical thinking and attention to detail.
• Professional written communication skills.
• Comfortable with repetitive tasks and learning new systems quickly.
• High school diploma or equivalent.
• Reliable internet and private workspace free from distractions.
• Dependable work ethic and ability to work independently.

Nice To Haves

• IDR (Independent Dispute Resolution) experience is a plus.

Responsibilities

• Process cases through CMS portals and enter data into internal databases.
• Review medical records for completeness and accuracy.
• Upload records from external client sites into internal systems.
• Assign records to reviewers for evaluation of treatments or diagnoses.
• Respond promptly and professionally to client inquiries via email.
• Maintain accurate documentation, filing, and data tracking.
• Ensure compliance with company and regulatory standards.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees