Client Coordinator

ProMedica InnovationsToledo, OH

About The Position

When clients visit the Icaria Powered by ProMedica, you will greet them and provide a friendly and welcoming environment. In this role, you will perform essential office functions: greet clients, answer phones, schedule, answer questions, process orders and payments, oversee physical environment. You will serve as an client interface, communicate effectively with clients and prospects in registration, scheduling and hosting of Icaria clients throughout the course of their Icaria and/or Natural Wellness experience. The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

Requirements

  • High School diploma or equivalent
  • Strong attention to detail and the ability to create efficient systems.
  • Proficient computer skills.
  • Excellent mathematical, verbal, and written communication skills.
  • Minimum of 1 year of professional experience managing a business office, medical office, or retail environment

Nice To Haves

  • 2+ years previous experience in a retail environment
  • Trained in EPIC /electronic medical record software
  • Previous experience working in the field of Health and Wellness
  • Clinical experience as an LPN or MA to help support clinical workflows for Icaria clients.

Responsibilities

  • greet clients
  • answer phones
  • schedule
  • answer questions
  • process orders and payments
  • oversee physical environment
  • client interface
  • communicate effectively with clients and prospects in registration, scheduling and hosting of Icaria clients throughout the course of their Icaria and/or Natural Wellness experience

Benefits

  • We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being.
  • It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.
  • Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category.
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