Client & Community Relations Specialist

PNC BankSan Diego, CA
12hOnsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Client & Community Relations Specialist within PNC's Regional President organization, you will be based in San Diego CA. This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager’s discretion. Additional Details: Expert in Microsoft Suite Experience in budgeting Strong Communication Skills (verbal and in writing) Exceptional Organizational and Event Planning Skills Outstanding Collaborative and Relationship Skills Ability to Multi-Task Strong Attention to Detail PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
  • Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience.
  • In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

  • Business Strategies
  • Community Development
  • Competitive Advantages
  • Employee Engagement
  • Event Planning
  • Innovation
  • Personal Initiative
  • Results-Oriented
  • Budgeting
  • Business Markets
  • Community Management
  • Decision Making and Critical Thinking
  • Effective Communications
  • Effectiveness Measurement
  • Event Management
  • Organizational Savvy and Politics
  • Project Management

Responsibilities

  • Plans and executes client and community relations activities including event planning, execution and tracking, market sponsorship activation, philanthropy, grant-making and employee engagement programs to deliver the PNC brand across the market.
  • Partners with various PNC stakeholders.
  • Supports line of business in executing business strategies.
  • Plans and executes market initiatives/projects which may include events, sponsorship activation, grant-making and employee engagement activities to deliver the PNC brand.
  • Prepares direct internal and external communications in support of the RP office and market.
  • Supports the RP office in executing business strategies to help drive revenue across all lines of business.
  • Produces campaign and event tracking reports showing return on investments and key initiatives.
  • May be responsible for overseeing project budgets.
  • Maintains and oversees the allocation of highly valued tickets to line of business partners, customers and prospects.
  • Partners with the Corporate Ethics to ensure compliance with applicable policies and regulations.
  • Administers/coordinates the local sponsorship and PNC Foundation grant process.
  • Coordinates employee volunteerism, employee engagement, grant announcements and activation with local early learning centers.

Benefits

  • PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
  • Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
  • In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
  • To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards .
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