Client Care Specialist - Veterinary Hospital - Part Time
About The Position
Part Time - 24 hours a week Love animals? Thrive in fast-paced environments? Join one of the most respected veterinary hospitals in the country and be the first point of contact for pet owners during some of their most critical and meaningful moments. About the Role: As a Client Care Specialist (CCS) at Angell Animal Medical Center, you’ll play a vital role in supporting both our clients and our veterinary team ensuring a seamless, compassionate experience from start to finish. You’ll be: Greeting and checking in clients with warmth and professionalism Managing discharge processes Supporting emergency visit coordination with calm and efficiency Acting as a key liaison between pet owners and medical staff This role is perfect for someone who thrives under pressure, communicates clearly, and has a heart for both people and pets. One weekend day per week is required. Specific schedule to be discussed during the hiring process.
Requirements
- At least 1 year of customer service experience
- Excellent verbal and written communication skills
- Ability to stay organized and calm in high-energy settings
- A passion for helping animals and their people
Responsibilities
- Greeting and checking in clients with warmth and professionalism
- Managing discharge processes
- Supporting emergency visit coordination with calm and efficiency
- Acting as a key liaison between pet owners and medical staff
Benefits
- Blue Cross medical, dental, and vision coverage
- Life and disability insurance
- 403(b) retirement plan
- Tuition reimbursement
- Paid holidays, sick time, and vacation
- Employee discounts for pet health care and food
- Free on-site parking and easy access to public transit
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
