About The Position

Are you a Home Health Aide looking to take your career to the next level? Freedom Caregivers is looking for a dedicated and experienced Home Health Aide (HHA) or STNA to fill the role of Full-Time Client Care Specialist (CCS) in Delaware, OH . This role offers an exciting opportunity to grow, lead, and impact the lives of our clients and caregivers. What You'll Do: As a CCS, you’ll play a vital role in ensuring our clients receive exceptional care while supporting the growth and success of our agency. Your key responsibilities include: Delivering Outstanding Customer Experiences: Build lasting relationships with clients, families, and caregivers by providing top-tier customer service. Ensuring Continuity of Care: Step in to cover open client shifts as needed, ensuring reliability and seamless transitions for clients. Empowering Caregivers: Train and mentor new caregivers directly in clients' homes, setting them up for success. Collaborating Effectively: Communicate caregiver performance and satisfaction updates to supervisors to ensure a thriving team environment. Upholding Excellence: Follow all caregiver responsibilities and uphold our agency’s policies, procedures, and high standards of conduct. Why You'll Love Working with Us: We know how important it is to feel valued and supported in your career. Here’s what we offer:

Requirements

  • Must have an HHA or STNA certification (expired STNA is ok)
  • At least 1 year of healthcare or home health experience is preferred
  • A valid Ohio Driver’s License, reliable transportation, and proof of auto insurance.
  • Ability to pass a criminal background check and drug test.
  • Has proven experience as an HHA or STNA.
  • Can work flexible shifts between 8am and 6pm Monday – Friday and occasional weekends if needed.
  • Communicates clearly in English, both written and verbal.
  • Is tech-savvy and comfortable using smartphones and mobile apps.
  • Excels in customer service and interpersonal skills.
  • Thrives in a dynamic environment, quickly building rapport with clients and caregivers.
  • Maintains a professional demeanor and works collaboratively to meet agency needs.

Responsibilities

  • Delivering Outstanding Customer Experiences: Build lasting relationships with clients, families, and caregivers by providing top-tier customer service.
  • Ensuring Continuity of Care: Step in to cover open client shifts as needed, ensuring reliability and seamless transitions for clients.
  • Empowering Caregivers: Train and mentor new caregivers directly in clients' homes, setting them up for success.
  • Collaborating Effectively: Communicate caregiver performance and satisfaction updates to supervisors to ensure a thriving team environment.
  • Upholding Excellence: Follow all caregiver responsibilities and uphold our agency’s policies, procedures, and high standards of conduct.

Benefits

  • Competitive Pay: Earn up to $18.00/hour .
  • Full-Time Stability: Monday-Friday schedule with occasional weekend or evening flexibility.
  • PTO Accrual: Start earning paid time off after 90 days.
  • Affordable Health Coverage: Access to essential/preventative healthcare benefits.
  • Paid Training & Travel: Get reimbursed for mileage and travel time.
  • Daily Pay Option: Instant access to earnings with TapCheck.
  • Career Growth Opportunities: We prioritize promoting from within and supporting your professional development.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

51-100 employees

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