Client Care & Scheduling Coordinator

GHI Staffing Solutions • Fort Worth, TX

6d • Onsite

About The Position

We are a growing Texas -based law firm with multiple offices across the state, focusing on estate planning, probate, and elder law. Our team is committed to providing exceptional service to clients while maintaining a professional, respectful, and supportive workplace. This position is based in the Fort Worth office and is best suited for someone with strong attention to detail, excellent scheduling skills, and confidence working directly with clients.

Requirements

• High school diploma required
• 30+ college credit hours or
• 2+ years of administrative experience preferred
• Prior experience in a client -facing or administrative role
• Strong phone presence and clear communication skills
• Proven scheduling and calendar management experience
• High attention to detail with strong organizational habits
• Ability to prioritize and adapt in a fast -paced environment
• Comfortable learning new software systems
• Strong writing, grammar, and typing skills
• Proficient in Microsoft Office and Google Workspace

Nice To Haves

• Notary Public certification
• Familiarity with Clio legal software

Responsibilities

• Answer and route incoming calls, emails, and online inquiries
• Schedule appointments for multiple attorneys using block schedules
• Create and maintain accurate client contact records
• Send, receive, and organize client questionnaires and documentation
• Process client billing (deposits, final invoices, etc.)
• Maintain detailed notes related to appointments and client interactions
• Prepare and reserve conference rooms for meetings
• Verify pre -paid legal coverage for prospective clients
• Communicate with clients and outside parties as needed
• Assist with office organization, supplies, and light facility coordination
• Support event preparation (printing, setup, materials)
• Maintain files, emails, and documents with accuracy
• Manage Client Care Program reporting
• Provide general administrative support to attorneys, paralegals, and operations leadership

Benefits

• Paid time off
• Professional development assistance
• Insurance reimbursement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED