Client Care Manager
About The Position
Are you ready to turn your passion for advocacy into a rewarding career? At Home Care Assistance, we don’t just provide care; we change lives. As a Client Care Manager, you are the heartbeat of our mission. You aren’t just managing schedules - you are the architect of comfort, the bridge between families and medical professionals, and the mentor who empowers our caregiving team to shine. We’ve built a community where your expertise is celebrated, your voice is heard, and your well-being is prioritized. If you’re looking for a role that offers deep professional satisfaction alongside a lifestyle-focused rewards package, your search ends here.
Requirements
- A proven track record in In-Home Care Management or a similar leadership role.
- Elite interpersonal skills with the ability to navigate sensitive conversations.
- Proficiency in Microsoft Office (Word/Excel) and care management software.
- An adaptive, "can-do" spirit that excels in a fast-paced environment.
- A deeply compassionate, patient, and empathetic approach to every interaction.
Responsibilities
- Design and evolve personalized care plans that allow clients to thrive at home.
- Act as the vital link between medical professionals and families, ensuring seamless communication.
- Supervise, schedule, and inspire our caregiver team to maintain the highest standards of excellence.
- Proactively resolve client concerns with empathy and precision.
- Ensure all operations meet HIPAA standards and our own rigorous quality benchmarks.
- Participate in a weekly rotation to provide peace of mind for our clients and staff.
Benefits
- Comprehensive medical, dental, and vision coverage plus robust retirement plans.
- Accelerated PTO: We value your time off. Enjoy an accelerated earning schedule that rewards your tenure with more vacation time, faster.
- Ongoing Performance Bonuses: Your hard work doesn't go unnoticed. We offer our Client Care Managers ongoing bonuses based on client satisfaction and team retention.
- Travel Incentives: Ready for a break? After one year, top-performing managers qualify for our travel stipend and exclusive getaway incentives.
- Career Ascension: Continuous professional development and clear pathways for executive advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
