Field Supervisor / Case Manager / Care Manager

Community Connection Programs • New Orleans, LA

1d • $18 - $22

About The Position

Make a meaningful impact every day.
As a Client Care Manager at Community Connection Programs, Inc., you’ll lead a team of compassionate caregivers delivering home care services to seniors and individuals with disabilities. Your role ensures clients receive exceptional, compliant, and person-centered care — while supporting caregivers with the tools and guidance they need to succeed.

Requirements

• Bachelor’s degree (preferred) in healthcare, social work, or related field
• Experience in home care, healthcare, or team supervision
• Knowledge of home care regulations and documentation best practices
• Strong leadership, communication, and critical thinking skills
• Passion for helping others and improving lives
• Reliable transportation & valid driver’s license

Responsibilities

• Supervise & Support Caregivers
• Lead and coach a team of in-home caregivers
• Conduct performance evaluations and provide ongoing training
• Schedule and assign caregivers to meet client needs
• Monitor Client Care
• Conduct home visits to ensure quality and compliance
• Collaborate on and update personalized care plans
• Quickly address concerns from clients or families
• Ensure Compliance & Quality
• Maintain accurate care records, progress notes, and incident reports
• Audit documentation to meet state regulations and agency standards
• Participate in quality assurance activities and surveys
• Be a Reliable Point of Contact
• Respond to emergencies and provide on-call support
• Ensure caregivers are trained in emergency procedures
• Collaborate & Communicate
• Partner with the Regional Program Director and admin team
• Coordinate with scheduling to ensure proper coverage

Benefits

• Field-based flexibility with administrative support
• Make a real difference in the lives of Louisiana families
• Professional development & training opportunities
• Supportive team environment with leadership that listens

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level