Client Care Coordinator

Boca Recovery Center•Pompano Beach, FL

5h•$40 - $50•Onsite

About The Position

We are seeking a dedicated and compassionate Client Care Coordinator to support clients through their treatment journey and ensure a successful transition into aftercare services. This role manages client care from admission through discharge, with a strong focus on aftercare planning, engagement, group facilitation, and collaboration with outreach, clinical, operations, and alumni teams. The Client Care Coordinator also provides support in AMA prevention and case management tasks such as FMLA and short-term disability processes.

Requirements

Associate’s Degree in Psychology, Social Work, Counseling, or related field (required)
1–2 years of experience in behavioral health or substance use treatment setting
Familiarity with aftercare planning, FMLA/disability documentation, and case management preferred
Strong interpersonal, communication, and documentation skills
Ability to work both independently and collaboratively within a multidisciplinary team
Knowledge of community resources and treatment continuum
Experience using Electronic Health Records (EHR) preferred

Nice To Haves

Group facilitation experience is a plus

Responsibilities

Develop and implement individualized aftercare plans in coordination with clients, families, and clinical staff.
Facilitate referrals and placements into outpatient programs, sober living, and recovery housing.
Document and communicate all discharge planning details with the treatment team and referral sources.
Assist clients in navigating legal, family, or logistical barriers to treatment and recovery.
Participate in AMA blocking efforts, providing motivational support and involving family/support systems.
Maintain consistent, supportive communication with clients during treatment and facilitate smooth post-discharge transitions.
Lead engaging group sessions focused on relapse prevention, life skills, recovery maintenance, and aftercare education.
Encourage active participation and provide resources for continued care and long-term recovery.
Support clients in completing FMLA, short-term disability, and related medical leave documentation.
Coordinate with employers, EAPs, and insurance providers to ensure continuity of care.
Provide assistance with housing, transportation, and employment resources during the discharge process.
Serve as liaison between Clinical, Outreach, Alumni, and operational teams to ensure seamless care coordination.
Actively participate in interdisciplinary team meetings and case conferences.
Maintain accurate and timely documentation within the Electronic Health Records (EHR) system.