Client Care Coordinator

Visiting Angels - Plano/Lewisville•Plano, TX

56d•$20 - $30

About The Position

The In-Home Client Care Coordinator oversees individualized care plans for clients receiving services in their homes. This role ensures clients receive high-quality, person-centered care while supporting caregivers, collaborating with healthcare providers, and maintaining compliance with agency, state, and federal guidelines.

Requirements

Minimum 2 years of case management, home care, or healthcare experience
Valid professional license or certification if applicable (e.g., CNA)
Strong assessment, organizational, and problem-solving skills
Excellent communication and interpersonal abilities
Ability to work independently and manage a caseload effectively
Proficiency with electronic health records and documentation systems
Valid driver’s license, reliable transportation, and ability to travel to client homes

Nice To Haves

Experience in home health, hospice, or long-term care
Bilingual or multicultural experience
Crisis intervention or care coordination experience

Responsibilities

Conduct initial and ongoing client assessments in the home
Develop, implement, and update individualized care plans
Coordinate services with caregivers, families, healthcare providers, and community resources
Monitor client progress, safety, and satisfaction through regular home visits and check-ins
Provide client and family education related to care needs and available services
Advocate for clients to ensure appropriate care, resources, and support
Maintain accurate, timely documentation in accordance with regulatory requirements
Ensure compliance with care plans, agency policies, and applicable regulations
Identify changes in client condition and adjust services accordingly
Participate in care team meetings and case conferences
Respond to client concerns, incidents, or emergencies as needed