Client Business Analyst

Fiserv • Omaha, NE

3d

About The Position

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Client Business Analyst What does a successful Client Business Analyst do at Fiserv? As a successful Client Business Analyst, you will ensure that Fiserv delivers on its commitments to our financial institution partners. You will serve a meaningful role in driving client satisfaction in partnership with stakeholders across the organization.

Requirements

• Bachelor's degree in business, operations or a related field required.
• 5 to 7 years of experience in business and IT program and project management
• 5+ years of experience in the Financial Services Industry
• Shown success in effectively driving delivery
• Working understanding of business financial practices and accounting

Nice To Haves

• Knowledge of FD system (PCF, ACS, Letters, DQ, Rules) preferred
• Experience with Waterfall and Agile Development methodologies preferred

Responsibilities

• Execute client delivery and service processes to support client initiatives
• Support voice of the customer feedback for end-to-end client satisfaction and engagement
• Understand the client business requirements with the desired business outcomes and implements solutions
• Support the compilation of project requirements – Identify, research, analyze and write client business requirements
• Execute completion and approval of testing, user documentation, and blended learning plans with support
• Execute business and system development methodologies are followed and continuously improved
• Ensure clients and other departments actively participate in appropriate phases of the process, such as requirements definition, quality inspection of design documents, testing and validation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level