Client Benefits Specialist

The Strickland GroupSan Angelo, TX
1d

About The Position

Are you passionate about helping clients get the most from their benefits? As a Client Benefits Specialist , you'll be the go-to expert for guiding individuals and organizations through their benefits plans—ensuring clarity, confidence, and satisfaction every step of the way.

Requirements

  • Knowledge of group benefits plans and insurance products
  • Strong communication and customer service skills
  • Detail-oriented approach with excellent organizational abilities
  • Proficiency with benefits platforms and tools
  • A caring, people-first mindset

Responsibilities

  • Benefits Guidance – Help clients understand, navigate, and optimize their employee benefits, including health, dental, vision, retirement, and wellness programs.
  • Client Support – Provide responsive, empathetic service—resolving inquiries, addressing concerns, and delivering expert solutions.
  • Plan Administration – Assist in the day-to-day management of benefits plans, from enrollments and claims to renewals and reporting.
  • Client Relationship Management – Build trust and long-term partnerships by being a reliable advisor clients can count on.
  • Education & Communication – Create and deliver clear, engaging benefits education materials to empower clients and their teams.
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