Client Advocate/Case Manager
About The Position
MCV Law is hiring a Client Advocate/Case Manager to join their Workers’ Compensation Team working in the Auburn and Syracuse offices. This is an in-office position working Monday - Friday, 8:30 - 5:00. The ideal candidate must be a detail-oriented problem solver with a passion for helping people. Prior experience in Workers’ Compensation is preferred but not required. Relevant experience in legal, medical, or insurance fields is ideal. Candidates must be able to lift 25 pounds and climb a flight of stairs. Job responsibilities include phone intake of new cases, preparation of retainer documents, meeting with clients to go over retainers and other documents, requests for hearings, requests for medical records and follow-up from providers, consistent phone and email contact with clients, transcription, assistance with case strategy, deposition coordination, correspondence, and legal documents to send to the Workers’ Compensation Board, medical providers, insurance carriers, and other law offices. Compensation is dependent on experience. Benefits include health insurance, PTO, Life Insurance, Long-Term Disability, Paid Parking, Summer Fridays, Voluntary Benefit Options (dental, accident), and a 401 (k) Plan (subject to eligibility). The salary is dependent on experience: $18.00-$26.00 per hour. MCV Law is proud to offer competitive pay, benefits, and a team-centric environment in our growing practice. The office is friendly, and the firm values work-life balance. Applicants can expect to work alongside team members who value integrity, dedication, and professionalism.
Requirements
- Must be a detail-oriented problem solver
- Passion for helping people
- Must be able to lift 25 pounds and climb a flight of stairs
Nice To Haves
- Prior experience in Workers’ Compensation
- Relevant experience in legal, medical, or insurance fields
Responsibilities
- Phone intake of new cases
- Preparation of retainer documents
- Meeting with clients to go over retainers and other documents
- Requests for hearings
- Requests for medical records and follow-up from providers
- Consistent phone and email contact with clients
- Transcription
- Assistance with case strategy
- Deposition coordination
- Correspondence and legal documents to send to the Workers’ Compensation Board, medical providers, insurance carriers, and other law offices
Benefits
- Health insurance
- PTO
- Life Insurance
- Long-Term Disability
- Paid Parking
- Summer Fridays
- Voluntary Benefit Options (dental, accident)
- 401 (k) Plan (subject to eligibility)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
