Client Advocacy Specialist

Cayuga Counseling Services • Auburn, NY

3d

About The Position

Cayuga Counseling Services, Inc. in Auburn, NY is seeking a Client Advocacy Specialist to provide a comprehensive range of victim services including crisis counseling assessments and intakes, information/referrals, personal advocacy and emergency assistance to victims of crime in Cayuga County as well as provide education and awareness programming in the community. Paid On call, crisis hotline coverage is required. Essential Functions: Conduct intakes and advocacy and crisis services for victims of crime. Complete Danger Assessments with victims of trauma served through the program. Provide direct services to crime victims including crisis intervention services, safety planning, advocacy services, crime victim rights information, emergency transportation, short-term childcare services, referrals for temporary housing/shelter and security measures, assistance in participating in criminal justice proceedings, referrals and accompaniment to forensic medical examinations, law enforcement accompaniment and other services as needed. Accompany victims/ families to court and provide ongoing crisis intervention throughout the criminal process. Provide referrals to community resources, counseling, and victims' compensation information. Document services per the funding and regulatory guidelines. Maintain case files and all necessary documentation in a neat, clear and concise manner. Create, schedule and facilitate ongoing outreach activities for program and service awareness. Provide services on Cayuga Community College campuses and provide presentations to students, faculty, and staff. Provide coverage for the crisis hotline on a rotating basis. Attend staff team meetings and participate in case conferences. Participate on the Multi-Disciplinary Team and various other MDT'S in the community. Provide outreach and promote awareness of Victim Services. Any and all other tasks necessary for the successful operation of the program. Attend community meetings as requested by management Preform related work as required.

Requirements

• Associate's degree in human services or related field or equivalent experience working in the human services field.
• Strong communication skills.

Nice To Haves

• Experience working with individuals with trauma is strongly preferred.

Responsibilities

• Conduct intakes and advocacy and crisis services for victims of crime.
• Complete Danger Assessments with victims of trauma served through the program.
• Provide direct services to crime victims including crisis intervention services, safety planning, advocacy services, crime victim rights information, emergency transportation, short-term childcare services, referrals for temporary housing/shelter and security measures, assistance in participating in criminal justice proceedings, referrals and accompaniment to forensic medical examinations, law enforcement accompaniment and other services as needed.
• Accompany victims/ families to court and provide ongoing crisis intervention throughout the criminal process.
• Provide referrals to community resources, counseling, and victims' compensation information.
• Document services per the funding and regulatory guidelines.
• Maintain case files and all necessary documentation in a neat, clear and concise manner.
• Create, schedule and facilitate ongoing outreach activities for program and service awareness.
• Provide services on Cayuga Community College campuses and provide presentations to students, faculty, and staff.
• Provide coverage for the crisis hotline on a rotating basis.
• Attend staff team meetings and participate in case conferences.
• Participate on the Multi-Disciplinary Team and various other MDT'S in the community.
• Provide outreach and promote awareness of Victim Services.
• Any and all other tasks necessary for the successful operation of the program.
• Attend community meetings as requested by management
• Preform related work as required.

Benefits

• 3 weeks PTO in your first year, 4 weeks in your second year.
• 48 Hours of wellness time (4 hours accrue per month) that can be used any time you feel you need some time for yourself.
• 96 hours of sick time annually, (accruing 8 hours per month)
• Ten Paid Holidays (includes one floating holiday)
• Agency sponsored life and dental insurance for employees, family plans are also available.
• 6 different health insurances plans to choose from to fit your needs
• Sabbatical: After 5 years of service, you are eligible for 4 WEEKS PAID TIME OFF that does not go against your other PTO.
• 403B retirement savings

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees