Client Advisor Intern

Expert Institute • Milwaukee, WI

11d • Onsite

About The Position

Our January–May Research Advisory Internship offers hands-on exposure to litigation support, expert witness strategy, and client service within a fast-paced, technology-driven environment. Interns work closely with our Client Advisory team to support active attorney engagements, ensure timely delivery of our services, and strengthen client relationships through direct communication.

Requirements

• Pursuing a Bachelor’s degree (BA or BS)
• Available to work in person in Milwaukee ~15-20 hours per week
• Confident phone communication skills and professional presence
• Exceptional attention to detail and strong organizational abilities
• Analytical thinker with problem-solving initiative
• Strong written and verbal communication skills
• Ability to manage multiple tasks in a deadline-driven environment

Nice To Haves

• Interest in legal services, research, or professional consulting preferred

Responsibilities

• Conduct multiple phone calls to attorney clients to confirm receipt of Expert Institute deliverables and surface any outstanding needs
• Ensure client success through timely follow up on product delivery and completion
• Track project progress in Expert iQ and help maintain accurate client records
• Proactively identify missing information or potential issues and escalate to Client Advisors
• Build rapport with attorney-clients through clear, professional communication

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Number of Employees: 101-250 employees