Client Advisor - Environmental Practice

Marsh McLennanBoston, MA
2dHybrid

About The Position

We are seeking a talented individual to join our team at Marsh as a Client Advisor supporting our Environmental clients. This role will be based in either New York City, NY or Boston, MA and it is a hybrid role that has a requirement of working at least three days a week in the office. The successful candidate will provide support to help clients coordinate solutions, manage accounts, obtain advice and administer plans. Ensures customer questions and issues are answered correctly and efficiently by documenting and identifying trends in customer service needs. Resolves and oversees customer issues surrounding consulting, information, and software services, solutions and products. What can you expect: Becoming a member of Marsh's best in class Environmental team who delivers expert broking & strategy solutions to help manage risk with confidence. In this Client Advisor role, you will develop an understanding of the clients' business strategic priorities, risk strategies and risk management needs to help provide knowledge and advice to complex clients. Builds and maintains relationships with underwriters, and is involved in the placement of sophisticated insurance programs Helps identify the need for new products and develops innovative solutions for clients. Builds and maintains relationships with clients, and is the primary point of contact for day-to-day service needs. What's in it for you? Gain exposure to key stakeholders and have the ability to make strong business connections. An opportunity for long term growth within a dynamic and growing business unit. Ability to make an immediate impact to support our book of business and growth of the organization. Exceptional benefits, great time off and additional perks that come with working at Marsh. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Requirements

  • Industry experience, Environmental experience preferred
  • P&C license a must, or ability to obtain
  • Bachelors' degree preferred

Nice To Haves

  • Ability to build strong relationships and build rapport with internal colleagues, clients and carriers.
  • Self-starter, resourcefulness with the ability to bring solutions and ideas to the firm.
  • Being able to be part of a collaborative team and feel that you can make an immediate impact.
  • Having an interest in how you fit in with achieving the practice’s goals and an interest in how to meet those goals.

Responsibilities

  • Acts as lead advisory colleague on medium-sized accounts or moderately complex accounts.
  • Cultivates a deep understanding of the clients’ business strategic priorities, risk strategies and risk management needs to provide advice accordingly to client.
  • Utilizes substantial risk expertise and knowledge of industry and insurance market place to review clients’ exposures and loss experience to develop solutions for moderately complex clients needs, including recommending additional products and services as solutions.
  • Presents, develops and executes renewal/placement strategies in conjunction with Placement, Advisory Leaders and Client Executives.
  • Partners with Placement to receive, negotiate and evaluate quotes from carriers and presents the evaluations to clients.
  • Participates in presentations to prospective clients, identifies the need for new products and develops/suggests innovative solutions to client and client team members to gain new clients and projects.

Benefits

  • Exceptional benefits, great time off and additional perks that come with working at Marsh.
  • health and welfare benefits
  • tuition assistance
  • 401K savings and other retirement programs
  • employee assistance programs
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