Client Accounts Specialist
About The Position
The Client Accounts Specialist is responsible for managing the status of the Firm’s accounts receivables, including monitoring and reporting account issues, analyzing account ledgers, identifying root causes of outstanding balances and assisting with driving practical and creative solutions. In addition, the Client Accounts Specialist will be responsible for effective and timely communication to ensure Firm expectations are met. In this role, the Client Accounts Specialist will demonstrate a high level of quality client service through accuracy, responsiveness, reliability, and professionalism on every interaction in a fast-paced account management environment. The Client Accounts Specialists are also expected to foster teamwork and work closely with internal departments to ensure best practices throughout the organization.
Requirements
- Degree in Accounting and/or Finance preferred
- Proficient in Microsoft Excel
- Experience working in professional environment; Law Firm experience is a plus
- Excellent written and verbal communication skills
- Ability to manage a process while maintaining a strong attention to detail
- Ability to learn financial software quickly
- Ability to work within a team environment
Nice To Haves
- Law Firm experience is a plus
Responsibilities
- Monitor accounts receivables per the Firm’s payment expectations
- Research account issues through multiple databases/programs
- Reconcile account payments and credits
- Report account status and issues
- Contact clients to resolve issues and foster payment
- Maintain database of account records
- Work directly with attorneys to improve account payment and resolve issues
Benefits
- Competitive salaries, commensurate with experience.
- Comprehensive benefits including medical, dental, vision, life, disability, and retirement.
- Professional development support, including CLE tracking and training programs.
- A collaborative, inclusive, and supportive culture.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
