Client Accounts Coordinator

Davis Polk & Wardwell LLP•New York, NY

2d•$90,000 - $110,000

About The Position

Davis Polk & Wardwell LLP (including its associated entities) is an elite global law firm with world-class practices across the board. Clients know they can rely on Davis Polk for their most challenging legal and business matters. Our approximately 1,000 lawyers located in 10 offices in the world’s key financial centers and political capitals collaborate seamlessly to deliver exceptional service, sophisticated advice and creative, practical solutions. Visit davispolk.com. Position Summary The Client Accounts Coordinator manages the billing, collections and related reporting for assigned billing attorneys. This includes working in tandem with the attorney’s administrative assistant to achieve the goal of producing, editing and submitting invoices in accordance with the fully executed engagement letters, billing guidelines and/or outside counsel policies.

Requirements

Strong mathematical aptitude
Ability to manage a varied workload and meet deadlines
Must be punctual and reliable
Proficient in MS Excel, Outlook and other applications as needed
Strong interpersonal skills
Must be able to work with minimal supervision
Must be able to work collaboratively with lawyers and staff, demonstrating strong teamwork and a positive attitude
Excellent written and verbal communication skills
Ensure confidentiality of all the firm’s and clients documentation and information
Bachelor’s degree from four-year college or university preferred
Minimum of 3 years experience at a major law firm
Experience with Aderant Expert or an equivalent accounting system such as Elite or 3E
Knowledge of various eBilling applications or vendor sites such as, but not limited to, eHub, BillBlast, Tymetrix, Serengeti, Collaborati, CounselGo, CounselLink and Passport

Responsibilities

Responsible for producing prebills and ad-hoc reports both on-demand and periodically (monthly, quarterly or on-completion)
Oversee the process of editing and finalizing draft bills based on attorney instruction and client guidelines; providing appropriate documents and information as necessary
Conduct regular meetings with attorneys and administrative assistants to review and discuss client inventory; providing updated system comments regarding unbilled fees and aged balances
Cross train and work with colleagues in order to provide coverage and support in addressing inquiries and issues for attorneys and clients assigned to other team members
Prepare and submit invoices via 3rd party e-billing system while meeting client requirements; investigating and resolving issues that causes delays or prevents successful submission
Review outstanding receivables and work with the Collections & Appeals Team for the purpose of contacting clients regarding the resolution of past due balances
Assist with testing and documentation of new processes and applications related to client account billing
Respond to various billing related inquiries from attorneys, clients and management accurately and in a timely manner