Client Accounts Assistant

Davis Polk & Wardwell LLP • New York, NY

2d • $60,000 - $70,000

About The Position

Davis Polk & Wardwell LLP (including its associated entities) is an elite global law firm with world-class practices across the board. Clients know they can rely on Davis Polk for their most challenging legal and business matters. Our approximately 1,000 lawyers located in 10 offices in the world’s key financial centers and political capitals collaborate seamlessly to deliver exceptional service, sophisticated advice and creative, practical solutions. Visit davispolk.com. Position Summary The Client Accounts Coordinator Assistant supports the billing and collection staff in handling requests related to attorney accounts and financial reporting. The assistant will manage the overflow of requests and work assignments received by the billing, collections and time correction teams. This includes working in tandem with the Coordinators and administrative assistants to achieve the goal of producing, editing and submitting invoices in accordance with the fully executed engagement letters, following up of outstanding balances, assisting appeals and general ad hoc requests.

Requirements

• Strong mathematical aptitude
• Ability to manage a varied workload and meet deadlines
• Must be punctual and reliable
• Proficient in MS Excel, Outlook and other applications as needed
• Strong interpersonal skills
• Must be able to work with minimal supervision
• Must be able to work collaboratively with lawyers and staff, demonstrating strong teamwork and a positive attitude
• Excellent written and verbal communication skills
• Ensure confidentiality of all the firm’s and clients documentation and information
• Bachelor’s degree from four-year college or university preferred
• Minimum of 3 years experience at a major law firm
• Experience with Aderant Expert or an equivelant accounting systen such as Elite or 3E
• Knowledge of various eBilling applications or vendor sites such as, but not limited to, eHub, BillBlast, Tymetrix, Serengeti, Collaborati, CounselGo, CounselLink and Passport

Responsibilities

• Producing prebills and ad-hoc reports both on-demand and periodically (monthly, quarterly or on-completion)
• Assist with the editing and finalizing of draft bills based on attoney or coordinator instruction and client guidelines
• Providing updated comments regarding unbilled fees and aged balances for client accounts per attoney or coordinator
• Cross train with colleagues in order to provide coverage and support in addressing inquiries and issues for attorneys and clients assigned to other team members
• Assist with preparing and submitting invoices via 3rd party e-billing system while meeting client requirements
• Answering incoming calls on the billing hotline and forwarding to the appropriate personnel or taking and delivering messages when personnel are unavailable
• Assist with administrative duties such as retrieveing electronic documentation such as expense receipts or invoice copies
• Testing and documentation of new processes and applications related to client account billing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level