Client Account Manager, Mid-Market (B2B Services)

Reddit • New York, NY

20h • Hybrid

About The Position

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 116 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com. We're looking for a sharp, positive, and motivated self-starter to join our Mid-Market Sales team in New York City! As a Client Account Manager, you will closely collaborate with your Client Partners on to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform. Please note that this role is required to work in person from our NYC office 1-2 days per week.

Requirements

• 4-7 years of experience in advertising sales and account management
• Comfortable with problems of diverse scope, from technical troubleshooting to data analysis
• Ability to act as an owner, proactively managing day to day with autonomy
• Proficient at upselling with a proven track record of growing client spend
• Understanding of Digital and/or Social measurement
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• BA / BS degree or equivalent work experience

Nice To Haves

• Proficiency in Excel or Google Sheets preferred

Responsibilities

• Collaborate closely with Client Partners to meet and exceed your clients’ marketing goals
• Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations and ensuring the client’s first campaign on Reddit is a success
• Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
• Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform
• Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
• Strategically and proactively identify and pitch upsell opportunities to clients to contribute to account growth
• Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Proactively identify areas of improvement and drive the execution of solutions
• Mentor and train other team members

Benefits

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees