Client Account Manager, Large Customer Sales (Pharma)
About The Position
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 116 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com. Reddit is seeking a Client Account Manager to support the Pharma vertical within our Large Customer Sales team. In this role, you will serve as a performance media expert, partnering closely with Client Partners to drive measurable business outcomes for a diverse portfolio of pharma and health advertisers. This role is required to be based in New York City or Chicago.
Requirements
- 4-7 years of experience in advertising sales and account management
- Strong understanding of customer marketing funnel and traditional marketing ecosystem
- Expertise with performance/direct response campaigns
- Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors
- Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
- Tenacious and entrepreneurial approach to working through product, process, and client challenges
- Experience cultivating strong relationships with external partners
- Exceptional communication and interpersonal skills
- Ability to work in a fast-paced and unstructured work environment
- High attention to detail
- BA / BS degree or equivalent work experience
Nice To Haves
- Proficiency in Excel preferred
Responsibilities
- Partner closely with Client Partners to understand each advertiser’s business model, conversion funnel, and performance KPIs, building strategies that align Reddit solutions to measurable outcomes
- Manage and deepen relationships with agencies and direct clients, acting as a trusted advisor and category expert across multiple financial sub-verticals
- Lead campaign onboarding, execution, pacing, optimizations, and wrap-up analyses — with an emphasis on performance efficiency, audience refinement, and scale opportunities
- Analyze campaign and audience performance data to diagnose trends, identify optimization levers, and communicate clear recommendations that improve ROI
- Act as the internal lead for account operations: forecasting, revenue delivery, troubleshooting technical issues, and collaborating with Ad Ops to ensure seamless execution
- Educate clients and media agency partners on Reddit’s performance advertising capabilities, measurement approaches, creative best practices, and platform positioning
- Consult on both upper-funnel and direct response strategies, partnering with Client Partners to craft full-funnel media plans that ladder to client business goals
- Translate client feedback into actionable insights to influence product roadmap, measurement solutions, and performance offering evolution
- Collaborate cross-functionally with Product, Marketing, and Insights teams to ensure client needs are met and opportunities are proactively surfaced
Benefits
- Comprehensive Healthcare Benefits and Income Replacement Programs
- 401k with Employer Match
- Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
- Family Planning Support
- Gender-Affirming Care
- Mental Health & Coaching Benefits
- Flexible Vacation & Paid Volunteer Time Off
- Generous Paid Parental Leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
