Under the direction of the Vice President of Revenue Cycle or designee, the General Clerk performs clerical support to the Business Office staff as needed. Duties and Responsibilities: I. Billing Support Responsibilities, as assigned: · Print paper claims, medical records, and submit to the payors via US Mail, as needed. · Ensures all necessary documentation required by insurance company is attached to the claim. · Document all notes in the patient account system for tracking of billed accounts. · Provides outside physicians with patient insurance information, as requested. · Work special billing related projects, as needed. · Pull Remittance Advice (RA) and Explanation of Benefits (EOB) to prepare claims for secondary billing. · Pull supporting documents for special projects and annual regulatory audits, as needed. II. Document Imaging Responsibilities, as assigned: · Open and separate department related incoming mail. · Scan incoming correspondence to patient account, as needed. · Give original correspondence to appropriate parties. III. Other Responsibilities, as assigned: · Answer incoming calls and assist caller if within skill sets and abilities. · Assist all business office team members with clerical functions, as requested. · All other duties assigned, within skills sets and abilities.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED