Clerk
About The Position
As a Clerk, you will be the welcoming face and organizational hub of our clinic, ensuring a seamless and positive experience for every patient. Every day, you will expertly manage patient registration and scheduling, efficiently process patient flow, address billing inquiries, and provide essential clerical support. You'll maintain strict confidentiality, handle financial transactions securely, and remain vigilant for any patient needs, all while contributing to a smooth, on-schedule operation. To be successful in this role, you will possess exceptional organizational skills, a customer-centric approach, meticulous attention to detail, and a proactive ability to manage a fast-paced environment while upholding the highest standards of confidentiality and efficiency. Answer and direct multiple telephone calls related to the WIC Program appointment scheduling of clients. Track and coordinate clients scheduled appointments; Develop weekly schedules; follow-up with no-shows and rescheduled appointments. Assist the Coordinator in filing and data entry. Organize all program sign-in sheets and evaluations. Work closely with the Coordinator to complete monthly billing process. Assist new moms with breast pump rentals and WIC pumps.
Requirements
- A minimum of six (6) months scheduling and/or working in customer service.
- High School GED or High School Graduate
Responsibilities
- Manage patient registration and scheduling
- Efficiently process patient flow
- Address billing inquiries
- Provide essential clerical support
- Maintain strict confidentiality
- Handle financial transactions securely
- Remain vigilant for any patient needs
- Answer and direct multiple telephone calls related to the WIC Program appointment scheduling of clients.
- Track and coordinate clients scheduled appointments
- Develop weekly schedules
- Follow-up with no-shows and rescheduled appointments
- Assist the Coordinator in filing and data entry
- Organize all program sign-in sheets and evaluations
- Work closely with the Coordinator to complete monthly billing process
- Assist new moms with breast pump rentals and WIC pumps.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
