Clerk/ Receptionist

Union County Community Action, Inc • Hamlet, NC

5d

About The Position

Responsible for customer service, computer data entry, and general office duties for the Main Lobby at the Head Start/Early Head Start Center.

Requirements

• High school diploma or general education degree (GED), EDU 119; and six months to one-year related experience and/or training; or equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Incumbent must demonstrate a working knowledge of master telephone systems, desktop computer, related software, printer, calculator, copier, risograph, and fax.
• Employee must pass an annual physical, TB screening, and submit to random drug screenings.
• Incumbent must have a valid driver's license.

Responsibilities

• Greets all visitors and families at the Main Lobby.
• Determines needs and directs visitors and families to appropriate staff.
• Enters demographic data into computer (CACFP meal attendance & regular child attendance).
• Maintains records re: meal reimbursement program (CACFP).
• Maintains files re: child enrollment to ensure compliance with NC Day Care Regulations.
• Answers phone and directs callers to appropriate staff.
• Attends all required pre-service training and staff meetings.
• Completes DSS Day Care and Transportation reports on a monthly basis.
• Checks staff attendance daily and emails daily staff attendance report to management.
• Enters information into Child Plus, such as family information, day care, attendance, etc.
• Types memos, letters, and other projects as needed.
• Assists with daily operations by serving in classroom ratio as needed and as determined by the Site Manager. This includes assisting in operations by providing restroom breaks and other brief breaks to classroom ratio staff as determined necessary by the Site Manager.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED