Clerk, Office Administration

VancroorporatedCannon AFB, NM
1dOnsite

About The Position

We are seeking a professional administrative specialist to support the Base Training and Education Services office. This role serves as the primary front desk and customer support function for Airmen and leadership, while also maintaining education records, assisting with testing operations, and supporting data and resource management activities. This position requires reliability, strong communication skills, and the ability to work in a structured military environment supporting education and career development programs.

Requirements

  • Associate degree or higher in Human Resources, Education, Business, or related field
  • At least one year of experience in adult education, higher education, or DoD training management or similar administrative environment
  • Strong customer service and verbal communication skills
  • Ability to safeguard personally identifiable information
  • Proficiency in Microsoft Office
  • Ability to obtain a U.S. Air Force email account
  • Must maintain professional appearance
  • Must be able to communicate clearly in English
  • Must be dependable and available for consistent weekday coverage

Nice To Haves

  • Experience working in a military or government office
  • Familiarity with education or training databases
  • Experience with records management or academic counseling support

Responsibilities

  • Answer phones and greet visitors, directing customers to appropriate staff
  • Schedule appointments, manage inquiries, and assist with referrals
  • Support briefing room and event setup
  • Enter and update student data within Air Force education systems
  • Track enrollments, completions, grades, and testing requirements
  • Schedule and proctor exams while maintaining strict security
  • Maintain a continuity reference for education and distance learning resources
  • Monitor computer lab equipment and report issues
  • Produce recurring data and trend reports for government leadership
  • Maintain professional communication with military members and staff

Benefits

  • Professional environment
  • Opportunity to contribute to Airmen education and career progression
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