Clerk IV (Supervisory) - Student Health Clinic

University of Northern Iowa Alumni and Foundation • Lexington, MA

2d • $21

About The Position

Under general supervision, supervises front desk and administrative operations; performs clerical functions in a clinical setting; addresses students on the phone and in person; determines the urgency of their needs, alerting appropriate staff as needed; schedules appointments within the electronic health record (EHR) system; provides administrative support to the Patient Accounts Representative by assisting with patient account inquiries and routine billing- related operations; hires, trains, supervises, and evaluates Clerk III and student staff; and manages incoming documentation to facilitate the Student Health Clinic and Psychiatric & Counseling Services and support the delivery of care provided by staff.

Requirements

• Any combination of progressively responsible related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to four years of full-time employment.

Nice To Haves

• Certification such as CPC (Certified Professional Coder), CPB (Certified Professional Biller), or equivalent
• at least one (1) year of experience in medical billing and/or coding in a clinical or healthcare setting
• working knowledge of medical billing processes, including insurance claims submission and follow-up
• basic understanding of CPT, ICD-10-CM, and HCPCS coding principles
• experience with hospital operations and/or Ambulatory Clinic operations
• experience with electronic medical record software
• experience with patient scheduling in an outpatient clinic setting
• prior supervisory experience preferred

Responsibilities

• supervises front desk and administrative operations
• performs clerical functions in a clinical setting
• addresses students on the phone and in person
• determines the urgency of their needs, alerting appropriate staff as needed
• schedules appointments within the electronic health record (EHR) system
• provides administrative support to the Patient Accounts Representative by assisting with patient account inquiries and routine billing- related operations
• hires, trains, supervises, and evaluates Clerk III and student staff
• manages incoming documentation to facilitate the Student Health Clinic and Psychiatric & Counseling Services and support the delivery of care provided by staff

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees