Clerk IV - Accounts Receivable

Cencora

5d

About The Position

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details The Accounts Receivable Clerk IV drives accurate cash application and fast resolution of customer payment issues. This role partners with customers and internal teams to research deductions, manage cases in tools such as Salesforce, and support credit decisions using data, Excel insights, and a strong understanding of payment terms.

Requirements

• Experience in Accounts Receivable, Credit, Collections, or Billing Operations
• Strong understanding of credit evaluation, due‑date re‑aging, and invoice-level billing processes
• High attention to detail, organization, and documentation accuracy
• Ability to analyze customer payment patterns and assess credit or financial risk
• Clear, professional communication skills with internal and external partners
• Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education; normally requires five (5) to eight (8) years directly related and progressively responsible experience.
• Excellent understanding of credit and collection operations procedures, including reconciliation of A/R activity.
• Ability to deal with stressful situations as they arise is a must.
• Ability to communicate effectively both orally and in writing.
• Ability to work independently.
• Outstanding interpersonal skills.
• Knowledge of general accounting principles.
• Outstanding mathematical and analytical skills.
• Outstanding organizational skills; attention to detail.
• Knowledge of Microsoft Word, Excel.

Responsibilities

• Review and identify customer deduction claims by validating short‑payments, remittances, and deduction claims. Categorize deductions using reason codes and maintain accurate documentation.
• Collaborate with cross‑functional teams to resolve discrepancies and address systemic issues.
• Monitor aging and escalate unresolved deductions in alignment with procedures.
• Assist with reporting, trend identification, and continuous process improvements.
• Provide clear updates, documentation, and recommendations to internal stakeholders.
• Assist with overflow tasks across AR, Collections, or Billing as needed to support department workload.
• Perform additional related duties as assigned to support department goals.

Benefits

• We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level