Clerk III

Iowa State University • Ames, IA

1d • Onsite

About The Position

Are you detail-oriented, dependable, and looking for a role that makes a real impact in veterinary diagnostics? The Veterinary Diagnostic Laboratory (VDL) at Iowa State University is seeking a Clerk III to support its Receiving/Sample Processing section. This is a great opportunity to contribute to a nationally accredited lab that processes over 127,000 submissions and conducts more than 1.7 million tests annually.
What You’ll Do: Receive and prepare animal specimens (e.g., tissues, blood, serum, oral fluids, feces, urine) for diagnostic testing. Accurately enter client and specimen data into the Laboratory Information Management System (LIMS). Perform clerical tasks requiring knowledge of both assigned and related work areas. Operate computers, terminals, and standard office equipment. Interface with lab technicians, veterinarians, and other diagnostic staff to ensure smooth sample flow and data accuracy.
About the Veterinary Diagnostic Laboratory: The ISU VDL is a full-service, nationally accredited diagnostic laboratory that plays a critical role in animal health, public safety, and veterinary education. As part of the College of Veterinary Medicine, the lab supports missions of service, teaching, and research. Our team is committed to excellence, collaboration, and innovation in veterinary diagnostics.

Requirements

• Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.
• Knowledge of office routines and functions sufficient to refer visitors and telephone calls and to route correspondence by name and functional area.
• Knowledge of institutional and unit policies, processes and forms.
• Knowledge of proper format, grammar, spelling, punctuation and capitalization.
• Skill in utilizing computer software packages and online systems.
• Skill in operating office equipment.
• Ability to communicate effectively with staff, students, and the public.
• Ability to follow oral and written instructions and apply institutional and other policies accurately.
• Ability to gather, evaluate, and display data in appropriate format and keep accurate records.
• Ability to exercise functional supervision over employees.
• Ability to organize and prioritize multiple tasks.

Nice To Haves

• Experience working in a lab, research, or medical office.
• Experience working with animal or human specimens.
• Coursework related to lab work or related field.

Responsibilities

• Examines, evaluates and verifies documents such as reports, purchase orders, payrolls, invoices, checks and vouchers, or student files for completeness and accuracy, determining conformity to established guidelines or policies, and personally follows up on discrepancies and resolves problems.
• Maintains appropriate files.
• Reviews inquiries and provides information regarding policies and procedures requiring knowledge of both assigned and related work areas.
• Prepares, compiles, and maintains records; calculates estimates or billings; and monitors, verifies, and reconciles departmental statements.
• Recognizes and resolves problems.
• May prepare cash reports and cash register edits.
• Integrates information and may run routine queries to generate or produce reports.
• Assigns, coordinates and reviews the work of other clerical personnel for conformance to established guidelines.
• Composes correspondence in response to routine inquiries frequently without instruction or review.
• Initiates and processes standardized forms related to area of assignment.

Benefits

• Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed