Clerk II- Public Health

Johnson County • Iowa City, IA

1d • $22 - $27 • Onsite

About The Position

DEFINITION AND DUTIES: Under supervision, performs tasks which may be routine and repetitive, but are usually not readily learned, which require some independent judgment and policy interpretation. Verifies the accuracy and adequacy of lists, applications and/or forms; issues legal documents such as licenses and permits to members of the public; answers the telephone and, when necessary, routes calls; interacts with members of the public both in person and over the telephone to advise them on a full range of departmental policies and procedures and their application. Knowledge of: Current office procedures and practices Mathematical computations English language to include grammar, sentence structure, spelling, and punctuation Ability to: Learn, apply, and articulate departmental policies and procedures Make decisions requiring interpretation of policy Collect data, keep accurate records, and prepare reports Represent Johnson County and perform duties in a professional, responsible and trustworthy manner Operate common office equipment such as typewriters, calculators, cash registers, fax and postage machines, photocopiers, multi-line telephones, and scanners Use a computer for the purposes of data entry, spreadsheets, and word processing, e-filing, email and the Internet Maintain confidentiality and security of information as appropriate Interact effectively with persons from widely divergent backgrounds, interests, and points of view Provide customer service that is courteous and responsive Establish and maintain effective working relationships with co-workers, supervisors, and members of the public Organize and prioritize multiple tasks Make bookkeeping entries and complete business forms Be detail-oriented when working with documents and information Perform clerical tasks with a high degree of speed and accuracy Type from dictation and/or otherwise drafted correspondence Handle low to moderate levels of stress, meet deadlines and solve problems appropriate to the position Follow oral and written instructions Have clarity of speech, hearing, and writing which permits effective communication Have sufficient vision which permits moderate to heavy production and review of a wide variety of materials both in electronic and hardcopy forms Have sufficient manual dexterity to make handwritten notations and which permits moderate to heavy use of a keyboard and mouse Stand, sit, squat, kneel, bend, twist, reach, and use a step stool as needed Lift and/or move up to 35 pounds as needed Work flexible schedule and occasional overtime as needed

Requirements

• High school graduate or equivalent AND six (6) months of clerical experience; OR any equivalent combination of education and experience which provides the required knowledge, skills and abilities.
• Must pass background check.
• Knowledge of: Current office procedures and practices Mathematical computations English language to include grammar, sentence structure, spelling, and punctuation
• Ability to: Learn, apply, and articulate departmental policies and procedures Make decisions requiring interpretation of policy Collect data, keep accurate records, and prepare reports Represent Johnson County and perform duties in a professional, responsible and trustworthy manner Operate common office equipment such as typewriters, calculators, cash registers, fax and postage machines, photocopiers, multi-line telephones, and scanners Use a computer for the purposes of data entry, spreadsheets, and word processing, e-filing, email and the Internet Maintain confidentiality and security of information as appropriate Interact effectively with persons from widely divergent backgrounds, interests, and points of view Provide customer service that is courteous and responsive Establish and maintain effective working relationships with co-workers, supervisors, and members of the public Organize and prioritize multiple tasks Make bookkeeping entries and complete business forms Be detail-oriented when working with documents and information Perform clerical tasks with a high degree of speed and accuracy Type from dictation and/or otherwise drafted correspondence Handle low to moderate levels of stress, meet deadlines and solve problems appropriate to the position Follow oral and written instructions Have clarity of speech, hearing, and writing which permits effective communication Have sufficient vision which permits moderate to heavy production and review of a wide variety of materials both in electronic and hardcopy forms Have sufficient manual dexterity to make handwritten notations and which permits moderate to heavy use of a keyboard and mouse Stand, sit, squat, kneel, bend, twist, reach, and use a step stool as needed Lift and/or move up to 35 pounds as needed Work flexible schedule and occasional overtime as needed

Responsibilities

• Assists Public Health staff with office communications including greeting the public, responding to inquiries, answering and directing phone calls, and taking messages.
• Prepares outgoing mail and processes incoming mail.
• Provides clerical support services to all three divisions (Administration, Community Health and WIC/MCH) such as scheduling appointments and meeting rooms and taking minutes at meetings as directed.
• Prepares and maintains vouchers, monthly budget records, state quarterly and annual budget reports and monthly billings for grant programs.
• Performs data entry.
• Orders, receives, and tracks department and grant inventory of supplies.
• Assists in preparing program materials, flyers, social media content topics, and handouts.
• Prepares and maintains division records such as County Wellness and grant programs.
• Performs general clerical duties such as photocopying, filing, faxing, typing, and deliveries.
• Participates in training/educational opportunities, committees, and work-related meetings as required.
• Performs all work duties and activities in accordance with County policies, procedures, and safety practices.
• Attends work regularly at the designated place and time.

Benefits

• Iowa Public Employees’ Retirement Systems (IPERS)
• ISave 529
• Public Loan Forgiveness
• Employee Assistance Program (EAP)
• Deferred Compensation plan with County matching for eligible employees
• generous paid time off—encompassing vacation time, sick days, personal days, holidays, and paid parental leave
• Well-known reliable carriers for medical, dental, vision, life, and LTD

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED