Clerk I

Bull Moose•Scarborough, ME

15h•Onsite

About The Position

The Level 1 team member position is a customer-facing role responsible for providing thoughtful, engaging, and solution-based customer service. Team members are expected to demonstrate superior product knowledge, support overall sales goals, and maintain a well-merchandised, organized, and clean store. This role encourages learning and growth within the company.

Requirements

Effectively build relationships with our customers, your peers and leadership
Clear, effective communication with strong interpersonal skills
Work a flexible schedule based on store needs including holidays, weekends, and overtime as required
Ability to demonstrate professionalism and enthusiasm
Detail oriented
Computer literate
Knowledge of equipment operation such as computer terminal, telephone, calculator, printer, etc.
Take constructive criticism and advice
Professionally convey any disagreements and concerns
Confidence to ask clarifying questions if unsure
Strong alphabetization skills
Maintain a clean and organized workspace
Support and comply with all Bull Moose safety standards
Observe and follow all Bull Moose policies and established procedures
Treat all teammates with fairness, dignity, and respect
Verify all customer IDs presented and observe store policies pertaining to the acceptance of buybacks
Ability to learn new tasks with hands on training
Ability to take direction from supervisors

Nice To Haves

High school or equivalent
1 year of Customer Service experience

Responsibilities

Assist customers with a variety of transactions through a seamless and friendly experience
Greet all customers and provide them with prompt courteous service and assistance
Approach customers on the salesfloor
Record (scan) the purchases of a customer into the cash register efficiently and accurately
Collect money in the forms of cash or checks from customers and tender accurate change in accordance with Bull Moose policies and procedures
Demonstrate expertise in all technologies used in the store environment
Inspire trust, teamwork, and positive team relationships
Promote our Bull Moose Frequent Buyer rewards program during customer interactions
Remain energetic and upbeat
Answer incoming and make outgoing phone calls
Act in line with our values and guiding principles
Be open to feedback and take action as required
Support and embody a positive store culture through honesty, integrity, and respect