Clerk HIM department- Per Diem

Okanogan County Public Hospital District #3•Omak, WA

just now•Onsite

About The Position

GENERAL ACCOUNTABILITIES 1.Greets all patients, visitors, physicians, and other staff members in a courteous, respectful and professional manner at all time. Responds to all patients with empathy and positive interpersonal skills at all times. 2.Reports for scheduled shift on time and prepared to assume responsibilities. Reports to work in proper uniform/attire. Leaves for meal break on time and returns on time. Varies work schedule to meet the needs of the department. Ensures the department manager has approved all scheduled overtime. Seek supervisor approval before working beyond scheduled hours that will result in overtime. Schedules all time off with supervisor’s approval. Strictly adheres to hospital attendance/tardiness policies 100% of the time. Performs all duties as assigned. Wears I.D. badge in a visible location at all times on hospital property. Protects I.D. and access badge and reports any issues or loss immediately to supervisor or to the Human Resource Department. 3.Attends and participates in meetings and is responsible for information communicated at meetings and in email. Attends all mandatory in service on a timely basis as scheduled. Participates as an active team member at staff meetings. Reads communications and acts upon in a positive and informative manner. 4.Identifies own educational needs and maintains appropriate skill level through educational opportunities. 5.Exercise a commitment to practicing behaviors that are in agreement with the spirit of cooperation and reflect the values described in the Code of Mutual Respect and Professionalism. 6.Assists all patients, family members, physicians, visitors, and employees in a professional and courteous manner. Extends special attention and sensitivity to all patients, visitors, physicians, and fellow employees. Actively promote diversity and inclusion across organization for both patients and coworkers while avoiding any language or actions considered to be discriminatory or derogatory regarding race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations, and marital status. Assists in maintaining an atmosphere of cooperation and teamwork with other departments and community partners. Demonstrates a genuine willingness to prevent or resolve inter-personal conflicts. Demonstrates the ability to participate in and/or implement team decisions. Adheres to HIPAA and all applicable privacy laws at all times, only sharing information on a “need to know” basis. 7.Follows Infection Control procedures at all times. Clinical Personnel: Strictly adheres to standard precautions by adhering to the usage of personal protective equipment when handling blood or body fluids. Non-Clinical Personnel: Washes hands and other skin surfaces with soap and water thoroughly and often in an effort to control spreading of germs within the department and facility. Adheres to isolation procedures at all times as applicable. 8.Adheres to the following environmental care standards. Demonstrates adequate knowledge of safety policies and procedures, the use of MSDS sheets, hazardous material procedures, and safety codes. Code Blue, Code Gray, Code Silver, Code Amber, Code Red, Code Orange, Rapid Response Team Demonstrates adequate knowledge of security issues, i.e. personal protection, protection of personal and hospital property. 9.Be familiar with and comply with the Mid-Valley Hospital & Clinic Personnel Handbook and Policies. 10.Be familiar with the collective bargaining agreement (Union Contract) of the UFCW 21 and Mid-Valley Hospital. 11.Demonstrates the ability to adapt to varied age-specific patient populations. Non-Clinical Personnel: This position has no responsibility for the assessment, treatment, or care of patients. However, the ability to communicate and interact with patients of all ages is required. Essential Job Functions 1. Performs ROI requests for hospital, clinic and billing (insurance, audits, outside facilities, SSI, DSHS, legal, CPS/APS, emails, etc.). Submits invoices for records as well. 2. Performs reception duties by meeting the needs of the departmental visitors, telephone and written requests for information. 3. Copying and faxing medical records as requested. 4. Develops and maintains a positive working relationship with medical staff to ensure the generation of timely, accurate data to complete medical records. 5. Proper release of information as instructed by HIM supervisor. 6. Accurately assemble inpatient and outpatient medical records with qualitative review according to the current policies and procedures. 7. Accurately files inpatient and outpatient medical records and miscellaneous reports according to current procedure. 8. Accurately files Advance Directives. 9. Accurately files Fetal Monitor strips. 10. Accurately complete and submit birth certificates as required by the State DOH Vital Records. 11. Attends departmental staff meeting to formulate changes in procedures and work schedules. 12. Assists in Performance Improvement audits. The above job summary and essential job functions are intended to describe the nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required of personnel for this job classification.

Requirements

High school diploma or general education degree
Two years related records management
One year customer service

Responsibilities

Greets all patients, visitors, physicians, and other staff members in a courteous, respectful and professional manner at all time.
Responds to all patients with empathy and positive interpersonal skills at all times.
Reports for scheduled shift on time and prepared to assume responsibilities.
Reports to work in proper uniform/attire.
Leaves for meal break on time and returns on time.
Varies work schedule to meet the needs of the department.
Ensures the department manager has approved all scheduled overtime.
Seek supervisor approval before working beyond scheduled hours that will result in overtime.
Schedules all time off with supervisor’s approval.
Strictly adheres to hospital attendance/tardiness policies 100% of the time.
Performs all duties as assigned.
Wears I.D. badge in a visible location at all times on hospital property.
Protects I.D. and access badge and reports any issues or loss immediately to supervisor or to the Human Resource Department.
Attends and participates in meetings and is responsible for information communicated at meetings and in email.
Attends all mandatory in service on a timely basis as scheduled.
Participates as an active team member at staff meetings.
Reads communications and acts upon in a positive and informative manner.
Identifies own educational needs and maintains appropriate skill level through educational opportunities.
Exercise a commitment to practicing behaviors that are in agreement with the spirit of cooperation and reflect the values described in the Code of Mutual Respect and Professionalism.
Assists all patients, family members, physicians, visitors, and employees in a professional and courteous manner.
Extends special attention and sensitivity to all patients, visitors, physicians, and fellow employees.
Actively promote diversity and inclusion across organization for both patients and coworkers while avoiding any language or actions considered to be discriminatory or derogatory regarding race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations, and marital status.
Assists in maintaining an atmosphere of cooperation and teamwork with other departments and community partners.
Demonstrates a genuine willingness to prevent or resolve inter-personal conflicts.
Demonstrates the ability to participate in and/or implement team decisions.
Adheres to HIPAA and all applicable privacy laws at all times, only sharing information on a “need to know” basis.
Follows Infection Control procedures at all times.
Washes hands and other skin surfaces with soap and water thoroughly and often in an effort to control spreading of germs within the department and facility.
Adheres to isolation procedures at all times as applicable.
Demonstrates adequate knowledge of safety policies and procedures, the use of MSDS sheets, hazardous material procedures, and safety codes.
Demonstrates adequate knowledge of security issues, i.e. personal protection, protection of personal and hospital property.
Be familiar with and comply with the Mid-Valley Hospital & Clinic Personnel Handbook and Policies.
Be familiar with the collective bargaining agreement (Union Contract) of the UFCW 21 and Mid-Valley Hospital.
Demonstrates the ability to adapt to varied age-specific patient populations.
Communicate and interact with patients of all ages.
Performs ROI requests for hospital, clinic and billing (insurance, audits, outside facilities, SSI, DSHS, legal, CPS/APS, emails, etc.).
Submits invoices for records as well.
Performs reception duties by meeting the needs of the departmental visitors, telephone and written requests for information.
Copying and faxing medical records as requested.
Develops and maintains a positive working relationship with medical staff to ensure the generation of timely, accurate data to complete medical records.
Proper release of information as instructed by HIM supervisor.
Accurately assemble inpatient and outpatient medical records with qualitative review according to the current policies and procedures.
Accurately files inpatient and outpatient medical records and miscellaneous reports according to current procedure.
Accurately files Advance Directives.
Accurately files Fetal Monitor strips.
Accurately complete and submit birth certificates as required by the State DOH Vital Records.
Attends departmental staff meeting to formulate changes in procedures and work schedules.
Assists in Performance Improvement audits.