Clerk Front Desk

Treasure Island Hotel & Casino • Las Vegas, NV

375d

About The Position

The Front Desk Clerk at Treasure Island Hotel Casino is responsible for providing exceptional customer service to guests, ensuring a welcoming atmosphere and smooth check-in and check-out processes. This part-time role involves managing guest accounts, answering inquiries, and performing various administrative tasks to support the front desk operations.

Requirements

• Bilingual (Spanish) preferred.
• Excellent customer service skills required.
• Knowledge using keyboards, phones, and basic office equipment including a fax machine, copier, and printer is preferred.
• 1 - 2 years' front desk experience preferred.
• 1 - 2 years' customer service experience preferred.
• Lodging Management System (LMS) experience preferred.
• Experience in handling cash, credit cards and traveler's checks preferred.
• High school diploma or GED preferred.

Responsibilities

• Welcome guests to the property and provide AAA 4 Diamond service.
• Check guests in and out of the hotel.
• Settle guest's accounts, bills, and collect correct methods of payments.
• Answer basic property questions and provide information regarding rooms, restaurants, and entertainment for the guests.
• Answer multi-line phone system for guests and provide assistance when necessary.
• Perform all duties deemed necessary for the success of the department.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED