Clerk, Enrollment Services

Stellar Virtual • El Paso, TX

3d • Remote

About The Position

The Enrollment Clerk plays a key role in facilitating efficient and compliant student enrollment for Stellar's online schools. Responsibilities include thorough review and processing of enrollment documents, meticulous verification of student eligibility, and systematic organization and maintenance of records. This position also provides essential back-office support to ensure a seamless enrollment experience and adherence to all state and school regulations.

Requirements

• Previous experience in administrative, clerical, or customer service roles, preferably in an educational setting.
• Proven experience working independently with minimal supervision, including the ability to manage a digital task list and maintain a stable remote (home-office) infrastructure.
• Minimum of 1–2 years of experience using the Google Workspace suite (Docs, Sheets, Slides, Drive) in a professional or academic setting.
• Demonstrated ability to communicate complex ideas via written channels (Email, Google Chat, and Document Comments) with high clarity and low ambiguity.
• Access to a private, secure, high-speed internet connection with a minimum of 25 Mbps download and 10 Mbps upload speeds.
• Strong attention to detail with the ability to maintain accuracy when handling documents/data.
• Excellent organizational skills and the ability to manage multiple tasks and deadlines.
• Strong written and verbal communication skills.
• Ability to handle sensitive and confidential information with professionalism and discretion.
• Comfortable working in a fast-paced environment and adapting to changes as needed.
• A high school diploma or equivalent (GED) is required.

Nice To Haves

• Experience with data entry or document management systems is a plus.

Responsibilities

• Review and verify required enrollment documents, such as proof of residence, immunization records, transcripts, and identification forms.
• Ensure that all submitted documents meet the specific requirements for enrollment and follow up with families to obtain missing or incomplete information.
• Process applications that align with school policies, ensuring accuracy and timely completion of each student's enrollment.
• Accurately enter student data into the enrollment system, maintaining detailed records of students’ applications and supporting documentation.
• Ensure student files are properly organized and updated to comply with privacy and security regulations.
• Ensure all enrollment procedures comply with state and school regulations, including the submission of required documentation for online K-12 students.
• Assist in preparing reports related to student enrollment and document compliance for auditing purposes.
• Other duties as assigned by the Supervisor of Enrollment Services.

Benefits

• Competitive vacation and paid time off plans
• Comprehensive medical (HMO, HDHP, and PPO), dental, and vision plans with varying coverage for employees and their families, with options available in all states, including a high-deductible health plan (HDHP) option.
• 401(k) retirement plan (pre- and post-tax options) with matching contribution up to 3% after one year of employment
• Additional supplemental disability, life, critical illness, hospital indemnity, accident, legal aid, and ID theft protection plans
• Flexible Spending Account (FSA) or Health Savings Account (HSA)
• Two paid closure weeks each year (weeks of July 4 and December 25)
• 10 Company-paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED