Clerk - Accounts Receivable

Wynn Resorts • Las Vegas, NV

293d

About The Position

The Accounts Receivable Clerk is responsible for providing superior Customer Service to all guest inquiries after departure.

Requirements

• Proficiency with Microsoft Office applications (Outlook, Excel, Word)
• Experience with Opera hotel management system is highly preferred
• Accuracy in 10-key by touch
• Ability to communicate to all levels of the organizations in the English language is required
• Experience with credit card disputes
• Superior phone etiquette
• Must be 18 years of age or older

Responsibilities

• Heavy phone call volume - the ability to quickly assess and resolve billing inquiries and disputes
• Interacting with various departments to conduct a complete investigation on guests billing inquiries

What This Job Offers

• Industry: Accommodation